Director of Business and Operations
Director of Business and Operations

Director of Business and Operations

Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Chesamel Group

At a Glance

  • Tasks: Lead talent acquisition, performance development, and operational support for a dynamic team.
  • Company: Join a forward-thinking collective driving transformative growth and innovation.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Opportunity to work with international talent and drive positive change.
  • Why this job: Make a real impact by shaping people strategy and enhancing team experiences.
  • Qualifications: 5+ years in HR or operations, preferably in consultancy or fast-growth settings.

The predicted salary is between 80000 - 100000 £ per year.

We are a dynamic and agile collective of experts dedicated to driving transformative growth and creating bespoke solutions for forward-thinking businesses. By leveraging human ingenuity, advanced technology, and shared beliefs, we challenge conventional thinking to deliver innovative and impactful outcomes. Our collaborative approach fuels positive change and innovation, bringing lasting value to our clients and partners.

We are looking for a Workforce Operations Manager who can lead three critical functions: a high-performing talent acquisition operation, people performance and development, and workforce-related operational support. You will work closely with the Leadership team — including the Chief Client Officer and pillar leads — to ensure that people strategy, talent pipeline, and operational processes are aligned and functioning at pace.

Talent Onboarding
  • Maintain a high-quality candidate experience at all times, from first contact through to offer.
  • Build and maintain a talent pipeline across Chesamel's key delivery disciplines — Workforce, Digital, Marketing, and Sustainable Transformation.
  • Partner with the bench management and Discoverwork processes to ensure fractional, embedded, and direct talent is sourced effectively.
  • Track and report on time-to-hire, quality-of-hire, and pipeline health metrics.
  • Support the smooth running of workforce-related operational processes — including onboarding, offboarding, and contractor/supplier coordination where it relates to people delivery.
  • Maintain accurate workforce data, records, and documentation in line with compliance requirements.
  • Identify and flag process inefficiencies within the workforce function, supporting improvements that enhance team experience and delivery quality.

5+ years of experience in a people-related and/or operations role — spanning some combination of talent acquisition, HR, people management, and operational delivery. Experience in a consultancy, professional services, or fast-growth environment is strongly preferred. Exposure to international talent or multi-entity structures (UK, MENA, or similar) is a plus. Commercially astute — understands how people and operations connect to business performance.

Director of Business and Operations employer: Chesamel Group

At our company, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. With a focus on employee growth, we offer tailored development opportunities and a supportive environment that encourages creative thinking. Located in a vibrant area, our team enjoys a dynamic work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in business operations.
Chesamel Group

Contact Detail:

Chesamel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Business and Operations

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.

✨Tip Number 2

Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit for their team.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see what you bring to the table!

We think you need these skills to ace Director of Business and Operations

Talent Acquisition
People Performance Management
Operational Support
Candidate Experience Management
Talent Pipeline Development
Data Tracking and Reporting
Workforce Data Management
Process Improvement
Compliance Management
Commercial Acumen
Consultancy Experience
International Talent Exposure
Multi-Entity Structure Understanding

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about driving transformative growth and creating bespoke solutions. Share your experiences that align with our mission and values.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in talent acquisition, people performance, and operational support. We love seeing how your background fits into our dynamic team and how you can contribute to our collaborative approach.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Focus on your key achievements and how they relate to the role of Workforce Operations Manager.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Chesamel Group

✨Know the Company Inside Out

Before your interview, dive deep into the company's mission, values, and recent projects. Understanding how they drive transformative growth and create bespoke solutions will help you align your answers with their goals.

✨Showcase Your Leadership Skills

As a Director of Business and Operations, you'll need to demonstrate your ability to lead teams effectively. Prepare examples from your past experiences where you've successfully managed talent acquisition, performance development, or operational support.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving skills and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing process improvements or team dynamics.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to talent pipeline management or how they measure success in workforce operations. This shows your genuine interest and strategic thinking.

Director of Business and Operations
Chesamel Group

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