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- Tasks: Plan and execute CRM campaigns to boost customer engagement and revenue growth.
- Company: Chesamel Group, an agile consultancy driving growth for innovative businesses.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Why this job: Join a team that transforms businesses with cutting-edge CRM strategies and technology.
- Qualifications: Experience in CRM campaign management and strong analytical skills required.
- Other info: Fast-paced agency environment with excellent career advancement opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
We are seeking a highly motivated and experienced CRM Campaign Specialist to join our team who work closely together in delivering client campaigns. As a CRM Campaign Specialist, you will be responsible for the planning, execution, and optimisation of CRM campaigns, playing a key role in driving customer engagement, retention, and revenue growth.
Responsibilities:
- Develop and execute CRM campaigns that align with business objectives and target audience segments.
- Collaborate with cross-functional teams to gather requirements, define campaign scope, and ensure timely execution.
- Utilise CRM software to build, test, and deploy email campaigns, automated workflows, and other marketing initiatives.
- Monitor campaign performance, analyse key metrics, and identify areas for improvement.
- Conduct A/B testing to optimise campaign effectiveness and maximise ROI.
- Stay up-to-date with industry best practices and emerging trends in CRM marketing.
- Maintain accurate records of campaign activities and results.
- Troubleshoot technical issues and escalate problems as needed.
Qualifications:
- Excellent stakeholder and client management skills, with a comfort at operating as an embedded consultant delivering directly on client projects as part of an integrated marketing service.
- Bachelor's degree in marketing, business, or a related field.
- 2-3 years of experience in CRM campaign management, ideally within a direct retail / D2C tech environment.
- Experience of working in a fast-paced environment, ideally with an agency background.
- Proven track record of successfully planning, executing, and optimising CRM campaigns.
- Strong understanding of CRM principles, best practices, and technologies.
- Proficiency in using CRM tools (e.g. Stensul and Gamma or similar software).
- Experience with email marketing platforms and automation tools.
- Excellent analytical skills and ability to interpret data to make informed decisions.
- Strong communication, collaboration, and problem-solving skills.
- Ability to work independently and as part of a team.
- Detail-oriented and organised with the ability to manage multiple projects simultaneously.
CRM Specialist employer: Chesamel Group
Contact Detail:
Chesamel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Specialist role.
✨Tip Number 2
Showcase your skills! Create a portfolio of your past CRM campaigns and results. We want to see how you’ve driven customer engagement and revenue growth. This will give you an edge over other candidates.
✨Tip Number 3
Prepare for the interview by researching Chesamel Group and understanding their approach to CRM. We love candidates who are genuinely interested in our work and can discuss how they can contribute to our innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to join our team.
We think you need these skills to ace CRM Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Specialist role. Highlight your experience in CRM campaign management and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM marketing and how you can contribute to our team. Be sure to mention specific campaigns you've worked on that demonstrate your expertise.
Showcase Your Analytical Skills: Since this role involves monitoring campaign performance, make sure to highlight your analytical skills. Share examples of how you've used data to optimise campaigns in the past. We love numbers and insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we can't wait to hear from you!
How to prepare for a job interview at Chesamel Group
✨Know Your CRM Tools
Familiarise yourself with the specific CRM software mentioned in the job description, like Stensul and Gamma. Be ready to discuss your experience with these tools and how you've used them to drive successful campaigns.
✨Showcase Your Campaign Success
Prepare to share specific examples of CRM campaigns you've managed. Highlight the objectives, your role, and the results achieved, especially focusing on metrics like engagement rates and ROI.
✨Understand the Company’s Approach
Research Chesamel Group and their innovative solutions. Be prepared to discuss how your skills align with their mission of delivering transformative business outcomes and how you can contribute to their client projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project expectations, and how success is measured in their CRM campaigns. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
