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For Companies At a Glance
- Tasks: Support the sales team by managing reports, customer inquiries, and marketing events.
- Company: Join OMODA Motors, a fresh brand in the automotive industry with a dynamic culture.
- Benefits: Full-time role with opportunities for growth and development in a thriving sector.
- Why this job: Be a vital part of a team driving innovation in the automotive market.
- Qualifications: Experience in automotive or leasing, strong communication, and IT skills required.
- Other info: Exciting chance to work in a fast-paced environment with a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
OMODA Motors is a new brand built by Chery Group, a leading Chinese automobile company. OMODA operates independently from other Chery Group brands, covering R&D, production and sales of passenger cars.
Position Overview
The Sales Support Specialist is a key contributor to the success of the sales team and dealership network, ensuring efficient operations, maintaining high levels of customer satisfaction, and enhancing sales processes. This role involves overseeing sales operations, coordinating with various departments, managing administrative responsibilities, and providing essential support to help the team achieve sales objectives within the automotive sector.
Responsibilities
- Generate industry reports using SMMT and Insight data.
- Prepare and manage daily, weekly, and monthly sales reports, including forecasts and performance metrics.
- Coordinate communication between customers, dealers, and internal teams, ensuring smooth operational processes.
- Oversee pricing strategies for campaigns and quarterly sales initiatives, ensuring alignment with business goals.
- Manage inbound customer inquiries via calls and emails, delivering prompt and accurate responses.
- Plan and organize marketing events, POS materials, and other sales support initiatives.
- Maintain and update CRM systems, including discount terms, and support fleet and Motability operations.
Requirements
- At least two years’ experience within the automotive and/or leasing industry is desirable.
- Experience in Fleet/Retail Administration and working with customers.
- A proficient level of numeracy and literacy with good written and verbal communication skills.
- Strong IT skills and is competent in using Microsoft Office, including Microsoft Excel.
- Be a motivated and well-organised individual, including the ability to work on your initiative with support from your Line Manager.
- The ability to work well within a team and can support and challenge colleagues appropriately.
Seniority Level Associate
Employment Type Full-time
Job Function Analyst, Administrative, and Customer Service
Industries Motor Vehicle Manufacturing
Sales Support Assistant employer: CHERY UK
Contact Detail:
CHERY UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to OMODA Motors. Attend events, join online forums, and don’t be shy to slide into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching OMODA Motors and its sales processes. Understand their products and market position. We recommend practising common interview questions and tailoring your answers to highlight your experience in sales support and customer service.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially in sales operations and customer interactions. This can set you apart from other candidates and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Sales Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Assistant role. Highlight your experience in the automotive industry and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive sector and how your background makes you a great fit for OMODA Motors. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Skills: Don’t forget to showcase your IT skills and proficiency in Microsoft Office, especially Excel. If you've generated reports or managed CRM systems before, let us know! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CHERY UK
✨Know Your Numbers
As a Sales Support Assistant, you'll be dealing with sales reports and performance metrics. Brush up on your numeracy skills and be ready to discuss how you've used data in previous roles. This will show that you understand the importance of analytics in driving sales.
✨Familiarise Yourself with CRM Systems
Since maintaining and updating CRM systems is part of the job, make sure you know the basics of popular CRM software. If you have experience with any specific systems, be prepared to share examples of how you've used them to enhance customer interactions or streamline processes.
✨Communication is Key
You'll need to coordinate between customers, dealers, and internal teams, so practice articulating your thoughts clearly. Think of examples where you've successfully managed communication in a team setting, as this will demonstrate your ability to keep everyone on the same page.
✨Show Your Organisational Skills
This role requires a well-organised individual who can manage multiple tasks. Prepare to discuss how you prioritise your workload and any tools or methods you use to stay organised. Sharing specific instances where your organisational skills led to successful outcomes will really impress the interviewers.
