At a Glance
- Tasks: Help maintain accurate Council Tax and Business Rates records while providing excellent customer service.
- Company: Cherwell District Council, a forward-thinking organisation dedicated to community service.
- Benefits: Generous annual leave, pension scheme, and health benefits including eye test reimbursement.
- Other info: Agile working supported with opportunities for career growth.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Strong literacy and numeracy skills, excellent communication, and attention to detail.
The predicted salary is between 23400 - 28600 £ per year.
Cherwell District Council is a forward-thinking and innovative organisation committed to delivering excellent services to our residents. We are seeking enthusiastic and customer-focused individuals to join our Revenues Team.
The Job: In this varied and rewarding role, you will help maintain accurate Council Tax and Business Rates records, ensuring residents are billed correctly and receive the right support at the right time whilst ensuring targets are met. You will manage enquiries by email, telephone and letter, providing professional advice and excellent customer service. This is a fantastic opportunity to develop your skills, gain valuable experience and contribute to a service that has a real impact on our local community. A basic DBS check will be required prior to appointment.
The Person: We are looking for motivated team players with strong literacy and numeracy skills, excellent communication abilities and a keen eye for detail. You will be organised, adaptable and committed to delivering a high-quality service. Most importantly, you will be enthusiastic, customer-focused and eager to be part of a supportive team that strives for excellence.
The Benefits:
- A generous annual leave entitlement of 27 days (plus bank holidays)
- Opportunity to join the Local Government Pension Scheme (Including generous Employer Contribution and the ability to transfer your private pension into the scheme)
- EV Salary sacrifice scheme
- Cycle to work salary sacrifice scheme
- Annual Flu Vaccination voucher
- £25 eye test reimbursement every two years
- Incremental pay award (awarded annually in April after one years’ service)
- Town centre office close to the station, canal and all amenities
Closing date: Thursday 17 September 2026
Interview date: Monday 28 September 2026
For more information please contact Vicki Taplin - Revenues Services Manager on vicki.taplin@cherwell-dc.gov.uk or 01295 227927.
Cherwell District Council is committed to safeguarding children, young people and vulnerable adults.
Revenue Services Officer employer: Cherwell District Council
Cherwell District Council is an excellent employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Strategic Regeneration Project Manager, you will have the opportunity to lead impactful projects that shape the future of our community while benefiting from a supportive culture that prioritises professional development and collaboration. Located in a vibrant district, we provide a unique chance to make a meaningful difference while enjoying a healthy work-life balance and engaging with diverse stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Services Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Cherwell District Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Cherwell District Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenue Services Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Cherwell District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Cherwell District Council
✨Get to Know Public Sector Values
Before your interview with Cherwell District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Cherwell District Council.
