Tenancy Relations Officer in Banbury

Tenancy Relations Officer

Banbury

11/01/2026

Tenancy Relations Officer

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

Grade G: £38, £43,537.00 per annum

Contractual hours

37

Basis

Full time

Date posted

08/12/2025

Job reference

CDC R

Wellbeing and Housing Services

Tenancy Relations Officer

Grade G: £38, £43,537.00 per annum

37 hours per week, Agile working supported, 2-year fixed term contract.

Background:

With the Renters' Rights Act transforming tenancy law, this is an exciting time to join our Housing Standards Team and make a real difference. If you have a passion for housing and would like to play a vital role in protecting tenants from unlawful eviction, harassment, and unfair rental practices, Tenancy Relations Officer may be the role for you.

The Job:

As a Tenancy Relations Officer in the Housing Standards Team, you'll be working closely with our experienced Senior Tenancy Relations Officer and other teams and partners to identify and remove non-compliances with housing and tenancy law and prevent homelessness. You will be trained and supported to use the full range of enforcement powers so your work will directly contribute to safeguarding vulnerable residents and upholding housing standards across the district.

You will play an essential role in improving the rental experience in Cherwell by helping tenants and landlords understand their rights and responsibilities in the private rented sector. Alongside raising awareness, you'll provide trusted advice, practical support, and mediation to resolve issues and keep housing standards high across Cherwell.

A basic DBS check is required for this role.

The Person:

You will have excellent communication and negotiation skills, with the ability to manage sensitive situations effectively. You will have a track record of using initiative, tenacity and a keen eye for detail to get exceptional results. You can work flexibly to manage a busy, conflicting workload and produce excellent results as an individual and collaboratively. You have a commitment to delivering high-quality public services and safeguarding vulnerable residents.

If you have experience of working in the housing or homelessness sectors, or experience in an investigation, regulatory or enforcement role, we would love to hear from you.

The Benefits:

The Council is an equal opportunities employer. You'll be part of a progressive, values-led council that embraces innovation and collaboration. In return, Cherwell offer a competitive package and a supportive culture that invests in your professional growth and wellbeing, including:

• A generous annual leave entitlement 27 days +