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For Companies At a Glance
- Tasks: Lead daily operations, ensure customer satisfaction, and motivate your team.
- Company: Join a dynamic quick-service restaurant focused on customer experience.
- Benefits: Enjoy competitive pay, bonuses, paid holidays, free meals, and staff discounts.
- Why this job: Be part of a fun, supportive environment with growth opportunities and ongoing training.
- Qualifications: Previous supervisory experience in hospitality, strong leadership, and excellent customer service skills required.
- Other info: Potential to earn up to £5,000 in bonuses annually!
The predicted salary is between 24000 - 36000 £ per year.
Shift Manager
We are looking for an enthusiastic and driven Shift Manager to join a fast-paced, customer-focused quick-service restaurant. As the Shift Manager, you will play a key role in managing the daily operations during your shift, ensuring excellent customer service, and leading a motivated team to success.
Benefits of Shift Manager:
- Competitive salary, plus achievable quarterly bonus scheme worth up to £3,000 a year
- Opportunity for career progression and development within an established company
- A supportive and friendly working environment
- Long service rewards
- 28 Days paid holiday
- Paid breaks
- Free meal while on shift
- Life assurance
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Staff discounts and perks
- Ongoing training and development opportunities in a growing business
- An additional bonus potential worth up to £2,000…
Duties of Shift Manager:
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect quality food
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun as part of the management team
- Ensuring every customer is delighted with their order and experience you will deal with complaints promptly and in an open, honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front and being hands-on, working on the line and in the dining room
About You:
- You will be enthusiastic about delivering great quality food
- Be people focused Leading from the front and being hands-on
- Previous experience in a supervisory or shift leadership role in a quick-service or hospitality environment.
- Strong leadership and team management skills with the ability to inspire and motivate a team.
- Excellent customer service skills, with a passion for delivering outstanding customer experiences.
- Good organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Ability to handle operational challenges with a calm and solution-focused approach.
- A solid understanding of health and safety practices and regulations in the workplace.
- Strong communication skills and a hands-on approach to managing your team.
AMRT1_UKCT
Shift Manager employer: Cherryred
Contact Detail:
Cherryred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Whether it's in a phone call or an informal chat, let your passion for customer service and team leadership shine through.
✨Tip Number 2
Highlight your hands-on experience in previous roles. Be ready to share specific examples of how you've successfully managed shifts and motivated your team in fast-paced environments.
✨Tip Number 3
Demonstrate your problem-solving skills by discussing past challenges you've faced in a supervisory role. Show how you handled operational issues calmly and effectively.
✨Tip Number 4
Familiarize yourself with our company values and be prepared to discuss how you can embody them as a Shift Manager. This will show that you're not just looking for a job, but that you want to be part of our team.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or shift leadership roles, especially in quick-service or hospitality environments. Emphasize your leadership skills and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've delivered excellent customer service and led teams in the past. Make it personal and engaging to stand out.
Highlight Relevant Skills: In your application, clearly outline your strong organizational skills, ability to handle operational challenges, and understanding of health and safety practices. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cherryred
✨Show Your Enthusiasm
Make sure to express your passion for delivering great quality food and excellent customer service. Share specific examples from your previous experience that highlight your enthusiasm and commitment to creating a positive dining experience.
✨Demonstrate Leadership Skills
Prepare to discuss your previous supervisory or shift leadership roles. Highlight how you inspired and motivated your team, and be ready to share strategies you used to manage challenges effectively in a fast-paced environment.
✨Emphasize Customer Service Excellence
Be ready to talk about your approach to ensuring customer satisfaction. Provide examples of how you've handled complaints and turned negative experiences into positive ones, showcasing your problem-solving skills.
✨Understand Health and Safety Practices
Familiarize yourself with health and safety regulations relevant to the quick-service restaurant industry. Be prepared to discuss how you prioritize these practices in your management style to ensure a safe working environment for your team and customers.
