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- Tasks: Register candidates and ensure a secure exam environment while providing excellent customer service.
- Company: Trinity College London, committed to diversity and inclusion.
- Benefits: Stimulating work environment, competitive rewards, and a commitment to employee well-being.
- Why this job: Join a dynamic team and play a key role in supporting candidates during their exams.
- Qualifications: Good education, strong communication skills, and a detail-oriented mindset.
- Other info: Flexible hours with weekend availability; great opportunity for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Contract: 12 months fixed-term contract, full-time
Location: Hammersmith and Hounslow
In Hammersmith and Hounslow, our test centres are hard at work, assisting candidates taking the test, as with our other centres nationwide. To give them vital support, we need a professional customer focused individual with first class communication skills.
Responsibilities
- Ensure that candidates are registered following the ID Policy and Procedure.
- Carry out administrative functions on a day to day basis.
- Promote a secure and safe exam environment, ensuring full compliance with Trinity’s examination policies and procedures.
- Oversee the smooth running of the centres when required.
Hours and Scheduling
This role is made up of 40 hours a week, worked over five days between Monday and Sunday. Office operating hours are between 8:15am and 6:30pm and weekend availability will be required. Shift patterns will be determined by rota.
About You
We need someone with a good level of education that can communicate at all levels providing excellent customer service, always with a smile. You will portray a professional image in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who’s happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.
Benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our Commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourage applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long-term health condition, or are neuro-diverse. Trinity promotes and welcomes applications from a wide range of candidates, including those with criminal records.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest, so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here.
Registrar employer: Cherrypal
Contact Detail:
Cherrypal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registrar
✨Tip Number 1
Get to know the company! Research Trinity College London and understand their values, especially around diversity and inclusion. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Registrar, you'll need to interact with candidates and colleagues alike. Try role-playing common scenarios or questions you might face in the role to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or projects. This will demonstrate your ability to handle the administrative functions required in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on the opportunity. Don’t wait too long, as positions can close quickly if there’s a lot of interest!
We think you need these skills to ace Registrar
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Registrar role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role is all about excellent customer service, don’t shy away from showcasing your communication skills in your application. We love candidates who can express themselves clearly and professionally!
Be Detail-Oriented: Pay attention to the details in your application. A well-organised and error-free submission reflects the keen eye for detail we’re looking for in a Registrar. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team at Trinity.
How to prepare for a job interview at Cherrypal
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Registrar. Familiarise yourself with Trinity’s examination policies and procedures, as well as the ID Policy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Registrar, excellent customer service is key. Prepare examples from your past experiences where you've provided outstanding support to customers or colleagues. Highlight your communication skills and how you maintain a professional image, especially in testing situations.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Think of specific instances where your attention to detail and organisational abilities made a difference. You might want to mention how you manage multiple tasks or ensure compliance with policies, which will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations in the test centre. Practice responses to potential challenges, like managing a busy exam day or dealing with a candidate's concerns. This will show your problem-solving skills and readiness to step up when needed.
