At a Glance
- Tasks: Be the friendly face of Cherrybrook Care Home, managing calls and creating a welcoming atmosphere.
- Company: Join a leading care provider dedicated to high-quality, compassionate support.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive a pension.
- Other info: Work part-time, Monday to Thursday, with opportunities for growth in a caring team.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and previous admin experience are essential.
The predicted salary is between 26500 - 27500 £ per year.
Cherrybrook Care Home is a large, purpose designed service in Bradford, providing specialist care across two units for 120 residents with complex mental health needs, dementia and challenging behaviours. The home delivers high quality, clinically led care within a structured and supportive environment, combining specialist nursing expertise with a strong focus on dignity, stability and person centred support.
As a Receptionist, you will be the first point of contact within the home, creating a welcoming and professional environment for residents, families, visitors and external professionals. You will ensure all interactions are handled with warmth, efficiency and discretion.
You will manage incoming calls, emails and enquiries, while supporting the smooth day to day running of the reception area. This includes handling correspondence, maintaining accurate records and supporting general administrative tasks across the home.
Working closely with the management team, you will help ensure the front of house operates in an organised and efficient manner. Your role is key in maintaining a positive first impression and supporting the wider team in delivering a high standard of service.
What We Are Looking For:
- Strong communication and interpersonal skills
- Previous experience in a receptionist or administrative role
- Good organisational skills with attention to detail
- Confidence using IT systems and databases
- A friendly, professional and approachable manner
- Ability to work independently and as part of a team
Cherrybrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
Receptionist employer: Cherrybrook Care Home
Cherrybrook Care Home is an exceptional employer, offering a supportive and nurturing environment for its staff. With a strong focus on employee growth and development, we provide comprehensive training and opportunities to advance within the care sector. Our commitment to high-quality care is matched by our dedication to creating a workplace that values trust, respect, and inclusivity, making it a rewarding place to work in Bradford.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you research Cherrybrook Care Home and its values before your interview. Knowing about their commitment to high-quality care and their core values like Trust and Kindness will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've managed multiple tasks in previous roles, as this will show you can handle the busy reception area efficiently.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Cherrybrook Care Home team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your values align with ours.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your communication skills and any previous receptionist or administrative roles you've had – we love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate a well-organised application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cherrybrook Care Home!
How to prepare for a job interview at Cherrybrook Care Home
✨Know the Company Inside Out
Before your interview, take some time to research Cherrybrook Care Home and its values. Understanding their commitment to high-quality care and their core values of Trust, Respect, Passion, Kindness, and Inclusivity will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. Prepare examples from your past experiences where you effectively handled calls or enquiries. Practising clear and confident responses will demonstrate your ability to create a welcoming environment.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. Think of specific instances where your attention to detail made a difference in your previous roles. This will show that you can keep the reception area running smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics at Cherrybrook Care Home. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
