At a Glance
- Tasks: Be the friendly face of Cherrybrook Care Home, managing calls and creating a welcoming environment.
- Company: Join a family-owned care provider dedicated to high-quality, compassionate care.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive a pension.
- Other info: Work part-time, Monday to Thursday, with opportunities for growth in a caring environment.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive setting.
- Qualifications: Strong communication skills and previous admin experience are essential.
The predicted salary is between 26500 - 27500 € per year.
Administration and Business Support - Cherrybrook Care Home
Contract: Part Time
Shift Type: Days
Contracted hours: 16
Cherrybrook Care Home is a large, purpose designed service in Bradford, providing specialist care across two units for 120 residents with complex mental health needs, dementia and challenging behaviours. The home delivers high quality, clinically led care within a structured and supportive environment, combining specialist nursing expertise with a strong focus on dignity, stability and person centred support.
£12.71 per hour
16 hours per week Monday to Thursday, 1pm to 5pm
Pension, paid DBS, uniform provided
Onsite parking
5.6 weeks annual leave (based on a full time contract)
Role Overview
As a Receptionist, you will be the first point of contact within the home, creating a welcoming and professional environment for residents, families, visitors and external professionals. You will ensure all interactions are handled with warmth, efficiency and discretion. You will manage incoming calls, emails and enquiries, while supporting the smooth day to day running of the reception area. This includes handling correspondence, maintaining accurate records and supporting general administrative tasks across the home. Working closely with the management team, you will help ensure the front of house operates in an organised and efficient manner. Your role is key in maintaining a positive first impression and supporting the wider team in delivering a high standard of service.
What We Are Looking For
- Strong communication and interpersonal skills
- Previous experience in a receptionist or administrative role
- Good organisational skills with attention to detail
- Confidence using IT systems and databases
- A friendly, professional and approachable manner
- Ability to work independently and as part of a team
About Us
Cherrybrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
Receptionist employer: Cherrybrook Care Home
Cherrybrook Care Home is an exceptional employer, offering a supportive and nurturing environment for its staff. With a strong focus on employee growth and development, we provide comprehensive training and opportunities to advance within the care sector. Our commitment to high-quality care is matched by our dedication to creating a workplace that values trust, respect, and inclusivity, making it a rewarding place to work in Bradford.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you research Cherrybrook Care Home and its values before your interview. Knowing about their commitment to high-quality care and their core values like Trust and Kindness will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've managed multiple tasks or maintained records in previous roles to demonstrate your attention to detail.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Cherrybrook Care Home team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your values align with ours.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience. Focus on your previous roles in reception or administration, and showcase those strong communication and organisational skills we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Cherrybrook Care Home. Be specific about your experiences and how they relate to the responsibilities of the Receptionist role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team!
How to prepare for a job interview at Cherrybrook Care Home
✨Know the Company Inside Out
Before your interview, take some time to research Cherrybrook Care Home and its values. Understand their commitment to high-quality care and how they support residents with complex needs. This will not only show your genuine interest but also help you align your answers with their core values.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. Prepare examples from your past experiences where you effectively handled calls or enquiries. Practice speaking clearly and confidently, as this will reflect your ability to create a welcoming environment for residents and visitors.
✨Demonstrate Organisational Skills
Think of specific instances where you successfully managed multiple tasks or maintained accurate records. Bring these examples to the interview to illustrate your attention to detail and organisational abilities, which are crucial for keeping the reception area running smoothly.
✨Be Approachable and Friendly
Your manner can set the tone for the entire home. During the interview, be warm and approachable. Smile and engage with your interviewer as if they were a resident or visitor. This will highlight your ability to create a positive first impression, which is essential for the role.
