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- Tasks: Lead client onboarding and ensure seamless integration of Light platform solutions.
- Company: Light is a smart financial automation platform for multinational tech companies.
- Benefits: Enjoy competitive salary, stock options, 25 days leave, and regular company socials.
- Why this job: Join a stellar team and help shape a market-defining product in an innovative environment.
- Qualifications: 3-5 years experience with CFO tools or ERP systems; strong project management skills required.
- Other info: Diversity is valued; all backgrounds encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
Sr. Engagement Manager, Client Onboarding – Fintech
London
Cherry Ventures is supporting our portfolio with this hire
About Light
Light is a smart financial automation platform set to make it easy, efficient, and transparent for multinational tech companies to manage their finances.
Join the rocket ship while it\’s taking off!
The Engagement Manager role
The Engagement Manager will lead end-to-end customer onboarding and operational excellence, ensuring seamless integration of Light platform solutions.
Key responsibilities include:
- Managing comprehensive client onboarding processes while delivering exceptional customer service throughout the engagement lifecycle.
- Drive successful Light platform deployment and implementation, ensuring clients achieve maximum value from our solutions.
- Serve as a strategic liaison between clients and internal teams by gathering and communicating valuable product feedback to design and engineering departments, contributing to continuous product enhancement.
- Conduct quarterly business reviews (QBRs) to evaluate performance metrics, identify growth opportunities, and develop strategic plans for expanded platform adoption and upsell opportunities within existing accounts.
… and how you fit into the team:
Your main mission is to help prospective customers onboard Light. Aside from being based in-office in London, this role requires you to be hungry, have an understanding of project management, core finance and accounting flows, and perhaps be a bit technical.
You’ll work with a small and stellar team with a deep understanding of the market who has done this before.
Your qualifications could be:
- 3-5 years of hands-on experience with CFO tooling or experience with ERP systems and financial software implementations.
- Professional experience at a Big 4 consulting firm with excellent project management capabilities.
- Strong background in operational finance, including financial process optimization and system implementation.
- Proven track record of managing complex stakeholder relationships.
- Experience leading cross-functional teams and managing multiple concurrent projects.
- CFA charter holder or candidate.
- Technical proficiency in understanding and discussing system integrations, APIs, and financial data flows.
- Knowledge of financial data structures and reporting frameworks.
- Understanding of accounting systems integration and automation.
The Good Stuff…
In addition to being part of a great team and working in a really fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing start-up.
- 25 days of annual leave + public holidays in the country where you are based.
- Regular socials and company off-sites (last time was Lisbon, Portugal!).
- A new computer + whatever gear you may need.
- A huge opportunity for career growth as you’ll help shape a market-defining product.
… and the Famous Last Words
Working at Light means you\’re embarking on an exciting journey to reshape the future of financial operations. Our cheat code is that we’ve built something like this before – and are now doing it again, only better.
Our goal is to make global finance effortless and empower companies to make informed decisions.
About Your Application
We encourage candidates from all backgrounds to apply. Please submit your application in English, as it\’s our company language.
Join the rocket ship while it\’s taking off!
If you\’re ready to be part of building something legendary, come join us!
Cherry Ventures is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
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Sr. Engagement Manager, Client Onboarding - Fintech London employer: Cherry Ventures
Contact Detail:
Cherry Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Engagement Manager, Client Onboarding - Fintech London
✨Tip Number 1
Familiarize yourself with the Light platform and its features. Understanding how the platform works will allow you to speak confidently about its benefits during interviews and demonstrate your ability to help clients onboard effectively.
✨Tip Number 2
Network with professionals in the fintech space, especially those who have experience with client onboarding or ERP systems. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your project management experiences in detail. Highlight specific examples where you've successfully managed complex stakeholder relationships and led cross-functional teams, as these skills are crucial for the role.
✨Tip Number 4
Stay updated on trends in financial automation and technology. Being knowledgeable about current developments in the industry will not only impress interviewers but also show your commitment to continuous learning and improvement.
We think you need these skills to ace Sr. Engagement Manager, Client Onboarding - Fintech London
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Sr. Engagement Manager position. Highlight your experience in client onboarding, project management, and financial software implementations in your application.
Tailor Your CV: Customize your CV to reflect relevant experiences that align with the job description. Emphasize your background in operational finance, stakeholder management, and any technical skills related to system integrations and APIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fintech and your understanding of the Light platform. Discuss how your previous experiences can contribute to the success of the team and the company’s mission.
Highlight Your Achievements: In your application, include specific examples of past successes in managing complex projects or improving client onboarding processes. Use metrics where possible to demonstrate your impact.
How to prepare for a job interview at Cherry Ventures
✨Understand the Product
Make sure you have a solid understanding of the Light platform and its features. Be prepared to discuss how it can benefit clients and how you would approach onboarding them effectively.
✨Showcase Your Project Management Skills
Highlight your experience in managing complex projects, especially in finance or ERP systems. Be ready to provide examples of how you've successfully led cross-functional teams and navigated stakeholder relationships.
✨Prepare for Technical Discussions
Since the role requires some technical proficiency, brush up on your knowledge of system integrations, APIs, and financial data flows. Be prepared to discuss these topics confidently during the interview.
✨Demonstrate Customer-Centric Thinking
Emphasize your commitment to exceptional customer service. Share examples of how you've gone above and beyond to ensure client satisfaction and how you would apply that mindset in the onboarding process at Light.
