Customer Service Executive in Nottingham

Customer Service Executive in Nottingham

Nottingham Full-Time 26000 £ / year Home office (partial)
C

At a Glance

  • Tasks: Convert customer enquiries into sales while delivering an exceptional experience.
  • Company: Fast-growing renewable energy business with a strong reputation.
  • Benefits: Competitive salary, uncapped commission, hybrid working, and comprehensive training.
  • Other info: Clear progression opportunities and a supportive team environment.
  • Why this job: Join a thriving sector and make a real impact in renewable energy.
  • Qualifications: Sales experience, excellent communication skills, and a customer-focused mindset.

Nottingham / East Midlands (Hybrid Working) £24,000 - £28,000 Basic Salary + Uncapped Commission + Bonuses Realistic OTE £60,000 - £80,000+

About the Opportunity

Our client is a fast-growing renewable energy business specialising in residential solar PV and battery storage installations across the East Midlands. With a strong reputation for quality workmanship, honest advice, and exceptional customer service, they have established themselves as a trusted provider in one of the UK's fastest-growing sectors. Due to continued growth, they are seeking ambitious and customer-focused Sales Executives to join their expanding team. This is an excellent opportunity for someone looking to build a long-term career within the renewable energy industry while benefiting from high-quality inbound enquiries, comprehensive training, and strong earning potential.

The Role

As a Residential Sales Executive, you will be responsible for converting customer enquiries into sales whilst delivering an exceptional customer experience throughout the entire journey. This is a consultative sales role focused on educating customers, building trust, and delivering results—not high-pressure selling.

Key Responsibilities

  • Conduct consultations with homeowners and carry out site surveys (full training provided).
  • Understand customer requirements and recommend suitable solar and battery solutions.
  • Build strong relationships with customers through professional and honest communication.
  • Present proposals and confidently close sales opportunities.
  • Manage your own diary, appointments, and sales pipeline effectively.
  • Ensure a smooth handover to the operations team, providing clear information on customer expectations and agreed requirements.
  • Maintain strong conversion rates while protecting company profitability.
  • Deliver an outstanding customer experience from enquiry through to installation.
  • Contribute ideas to improve the customer journey and sales processes.

Skills and Experience

Essential:

  • Previous experience in a sales and customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and ability to manage your own workload.
  • Self-motivated, ambitious, and target-driven.
  • Professional and consultative approach to sales.
  • Customer-focused mindset with a commitment to delivering excellent service.
  • Full UK driving licence.

Desirable:

  • Experience within solar, renewable energy, construction, property, or home improvement sectors.
  • A-Levels, degree, or equivalent professional experience.
  • Confidence appearing in video or digital content where required.

What's on Offer?

  • £24,000 - £28,000 basic salary.
  • Uncapped commission structure linked to sales performance.
  • Additional performance-related bonuses.
  • Realistic on-target earnings of £60,000 - £80,000+.
  • Company-branded vehicle provided for meetings.
  • Hybrid working arrangement.
  • Comprehensive training and ongoing development.
  • Clear progression opportunities into senior sales roles.
  • Opportunity to join a growing business within a thriving renewable energy sector.

Customer Service Executive in Nottingham employer: Cherry Professional

Join a dynamic engineering business in Sutton-in-Ashfield that values precision and quality in its operations. As a CNC Laser Operator, you'll be part of a supportive work culture that prioritises safety and teamwork, offering you opportunities for professional growth and skill development in a modern manufacturing environment. Enjoy competitive benefits and the chance to contribute to innovative projects that make a real impact.

C

Contact Details:

Cherry Professional Recruitment Team

We think you need these skills to ace Customer Service Executive in Nottingham

Sales Skills
Customer Service Skills
Communication Skills
Interpersonal Skills
Organisational Skills
Self-Motivation
Target-Driven