People & Operations Manager
Location: Warwickshire / West Midlands
The Opportunity
Our client is a successful and profitable service-led business operating across a national network, with ambitious growth plans and strong private investment backing.
Following a period of significant growth, they are seeking an experienced People & Operations Manager to establish and develop their internal people function whilst supporting key operational activities across the business.
This is a unique opportunity for a commercially minded HR professional who enjoys working in a hands-on environment and wants to make a genuine impact within a growing organisation.
The Role
Reporting into the senior leadership team, you will take ownership of the people agenda whilst supporting operational effectiveness across a multi-site workforce.
Key responsibilities will include:
People & HR
- Developing and implementing practical HR policies and procedures
- Supporting managers with employee relations matters
- Driving employee engagement and retention initiatives
- Managing recruitment and onboarding activities
- Supporting performance management processes
- Advising on employment law and best practice
- Reviewing and enhancing existing people processes
- Supporting organisational change and business growth initiatives
- Developing management capability across the business
- Ensuring compliance with HR legislation and company policies
Operations
- Supporting operational efficiencies and continuous improvement initiatives
- Working alongside field-based teams to improve performance and engagement
- Producing management information and reporting
- Assisting with health, safety and compliance processes
- Supporting operational planning and resource management
- Working closely with key stakeholders across the business
Fleet Oversight
- Supporting the management of a company vehicle fleet
- Liaising with external providers and suppliers
- Monitoring vehicle compliance and utilisation
- Assisting with driver standards and related processes
About You
We are interested in speaking with candidates who can demonstrate:
- Previous experience in a standalone HR Manager, HR Business Partner or People Manager position
- Strong employee relations experience
- Experience developing HR policies, procedures and people frameworks
- Ability to build credibility with operational and field-based teams
- Commercial awareness and a pragmatic approach to problem solving
- Strong stakeholder management skills
- Confidence working autonomously within a growing business
Desirable
- Experience within automotive, fleet, engineering, logistics, field service or multi-site environments
- Exposure to fleet operations or vehicle management
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