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For Companies At a Glance
- Tasks: Manage lettings and client relationships, ensuring smooth processes from viewings to handover.
- Company: Join a boutique agency known for integrity and exceptional service in South West London.
- Benefits: Enjoy a Monday to Friday schedule with no weekend work and a tailored salary structure.
- Why this job: Perfect for those seeking a supportive team culture and a focus on quality over quantity.
- Qualifications: Experience in lettings or account management with a warm, client-focused personality is essential.
- Other info: Ideal for candidates wanting a better work-life balance without the pressure of cold-calling.
The predicted salary is between 24000 - 35000 £ per year.
Salary: £24,000 Basic + Commission (£40,000–£45,000 OTE) OR Up to £35,000 Basic for a more Account Management–focused candidate.
Monday to Friday, 9am–6pm | No Weekend Work!
Are you a personable and detail-driven lettings professional who wants to work in a quality-first environment with no Saturday work? This rare opportunity is with a boutique independent agency that truly values integrity, long-term relationships and good old-fashioned service — with none of the heavy cold-calling or relentless new business targets.
The Opportunity: This is a chance to join a respected, design-led estate agency in one of South West London’s most desirable neighbourhoods. They’ve built a loyal client base and now need someone experienced to take on a dual Lettings Negotiator / Account Manager role, managing active tenancies and letting around 1–2 properties per week. With minimal pressure for new business generation, you’ll focus on nurturing relationships, providing top-tier service, and ensuring that each let runs smoothly — from viewings through to handover.
What You’ll Do:
- Let high-quality residential properties, handling enquiries and managing viewings.
- Act as the primary point of contact for existing landlord clients.
- Manage the full lettings process from offer through to handover, before passing to the in-house admin team.
- Build rapport with applicants and tenants, offering a professional and friendly service throughout.
- Maintain meticulous attention to detail when it comes to documentation, compliance and communication.
What They’re Looking For:
- Experience in lettings – either as a Lettings Negotiator or in a Lettings Admin/Account Management capacity.
- A conscientious, chatty and switched-on personality – someone who’s warm, client-focused and takes pride in getting the details right.
- A genuine interest in delivering exceptional service, rather than chasing volume.
- Someone who values a supportive team culture and a sensible work-life balance.
The Perks:
- No Saturdays: Monday to Friday only.
- Tailored salary structure: £24k basic with £40–45k OTE for a Negotiator-style candidate; OR up to £35k+ basic for someone more Account Management focused.
- Small, friendly team with strong leadership and great local reputation.
This could suit a Senior Lettings Negotiator / Lettings Manager looking for a better work/life balance. Or someone from a Lettings Administration or compliance background who loves meeting new people. Either way, if you’ve got lettings experience and want to work somewhere where quality matters more than quantity, this could be the ideal next move. Especially suitable for someone tired of the hard sell culture but still loves property and people.
Senior Lettings Negotiator / Account Manager employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator / Account Manager
✨Tip Number 1
Network within the property industry, especially in South West London. Attend local property events or join online forums to connect with professionals who might have insights or leads on this role.
✨Tip Number 2
Research the boutique agency's values and recent projects. Tailor your conversations during interviews to reflect your understanding of their commitment to quality service and client relationships.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your attention to detail and ability to manage client relationships effectively. This will show you align with their focus on exceptional service.
✨Tip Number 4
Emphasise your interest in a supportive team culture during interviews. Share how you value collaboration and work-life balance, as these are key aspects of the role they are looking to fill.
We think you need these skills to ace Senior Lettings Negotiator / Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings, whether as a Lettings Negotiator or in an Account Management role. Emphasise your attention to detail and client-focused approach, as these are key traits the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and genuine interest in delivering exceptional service. Mention how your values align with the company's focus on integrity and long-term relationships.
Highlight Relevant Experience: In your application, be specific about your past roles in lettings and how they relate to the responsibilities of this position. Discuss any experience managing tenancies and building rapport with clients.
Showcase Your Soft Skills: Since the role requires a personable and detail-driven approach, make sure to highlight your communication skills and ability to nurture relationships. Provide examples of how you've successfully managed client interactions in the past.
How to prepare for a job interview at Cherry Pick People
✨Showcase Your Experience
Be prepared to discuss your previous roles in lettings, whether as a Negotiator or in an Account Management capacity. Highlight specific examples of how you've successfully managed tenancies and built relationships with clients.
✨Emphasise Your People Skills
Since the role requires a personable and chatty personality, demonstrate your ability to connect with people. Share anecdotes that showcase your warm, client-focused approach and how you’ve provided exceptional service in past positions.
✨Detail Orientation is Key
Given the emphasis on meticulous attention to detail, be ready to discuss how you ensure compliance and accuracy in documentation. You might want to mention any systems or processes you use to keep everything organised.
✨Align with Their Values
Research the agency's values around integrity and long-term relationships. During the interview, express how these align with your own professional ethos and why you’re excited about working in a quality-first environment.
