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- Tasks: Lead repairs and voids management, improving service delivery and efficiency.
- Company: Join Bricklane, a mission-driven platform transforming UK rental homes.
- Benefits: Enjoy hybrid work, life assurance, private medical insurance, and generous parental leave.
- Why this job: Make a real impact in a collaborative team at a Sunday Times Best Company.
- Qualifications: Extensive experience in repairs and voids management with a focus on improvement.
- Other info: Work from abroad for up to 3 weeks and enjoy flexible bank holidays.
The predicted salary is between 43200 - 72000 £ per year.
London (Hybrid : 3 days office / 2 days remote)
Are you a hands‐on Repairs & Voids Manager who thrives on fixing processes, improving service delivery, and making rented homes better, faster, and more efficient?
At Cherry Pick People, we\’re excited to be exclusively partnering with Bricklane — a high‐growth, mission‐led residential investment platform recognised as a Sunday Times Best Company to Work For in 2023.
Bricklane are reshaping how rental homes are owned, maintained, and improved in the UK. With a national portfolio and a modern, tech‐enabled approach, they\’re scaling quickly and they need a proactive, delivery‐focused Repairs & Voids Manager to help lead the charge.
What you\’ll be doing as Repairs & Voids Manager :As the new Repairs & Voids Manager , you\’ll take full ownership of voids turnaround and responsive maintenance across Bricklane\’s growing portfolio.
Manage the full repairs, maintenance and voids lifecycle, including void property handovers
Oversee and improve contractor delivery through a new retainer model
Track KPIs and performance metrics, escalating and resolving issues where needed
Lead voids turnaround improvements and reduce cost / downtime
Collaborate across Capital Programmes, Lettings, and Asset Management teams
Input into tech and platform improvements
You\’ll play a pivotal role in how Bricklane maintains its homes and you\’ll be given autonomy and support to do it right.
What we\’re looking for in a Repairs & Voids Manager :
Extensive experience in a Repairs & Voids Manager or similar role
Strong track record of improving void turnaround and contractor performance
Comfortable leading across repairs workflows, from reactivity to compliance
Confident analysing cost, value, and supplier delivery
Continuous improvement mindset, with a track record of identifying inefficiencies in repairs or voids processes and delivering practical, scalable solutions
Why join Bricklane?
Sunday Times Best Company to Work For 2023
Private equity backed with a mission to raise the standard of UK rental homes
Collaborative team where you can make a real impact
Real ownership : build something from the ground up and see the results
Join a company that cares deeply for their team (as evidenced by some of the benefits below…)
BENEFITS :
Life Assurance at 4x annual salary
Denplan – claim back on dentist expenses
Private medical insurance with Vitality – including perks such as gym discounts, free coffees, Apple watches etc
Share options scheme
Enhanced parental leave – 16 weeks maternity & 6 weeks paternity plus : neonatal, adoption & surrogacy leave, fertility leave
EyeMed vouchers for regular eye tests and money off your glasses
Buying Additional Holiday – purchase up to 5 days of holiday per year
PERKS :
Referral bonus scheme – get rewarded for recommending people who are perfect for Bricklane
Hybrid working – the best of both worlds
Mental health support with Spill
Team and company‐wide socials – monthly team‐wide socials & quarterly team socials.
LOFT discount to help furnish your own homes
Work from abroad – up to 3 weeks
Period & menopause support – not a perk, its a non‐negotiable support for you here at Bricklane. But we want to make sure we normalise the conversation and make everyone feel comfortable which is why we\’re referencing it here
2 x Volunteering Days each year to support a cause close to your heart
Flexible bank holidays – to support however you celebrate
GROWTH & DEVELOPMENT
£1,500 per year to spend on your L&D
Transparent compensation philosophy
If you\’re a Repairs & Voids Manager ready to take ownership, drive real results, and help shape the future of rented housing we\’d love to hear from you.
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Repairs & Voids Manager employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Voids Manager
✨Tip Number 1
Familiarise yourself with Bricklane's mission and values. Understanding their approach to reshaping rental homes will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Prepare specific examples of how you've improved void turnaround times or contractor performance in previous roles. Being able to share measurable successes will demonstrate your capability and fit for the role.
✨Tip Number 3
Network with current or former employees of Bricklane on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Repairs & Voids Manager.
✨Tip Number 4
Stay updated on industry trends related to property management and maintenance. Showing that you're knowledgeable about the latest technologies and practices can set you apart as a proactive candidate.
We think you need these skills to ace Repairs & Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in repairs and voids management. Focus on specific achievements, such as improving turnaround times or contractor performance, to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving service delivery in the rental sector. Mention how your continuous improvement mindset aligns with Bricklane's mission to raise the standard of UK rental homes.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as your ability to analyse costs, manage workflows, and collaborate across teams. Use specific examples to illustrate these skills in action.
Showcase Your Problem-Solving Abilities: Provide examples of how you've identified inefficiencies in repairs or voids processes and implemented practical solutions. This will demonstrate your proactive approach and readiness to take ownership of the role.
How to prepare for a job interview at Cherry Pick People
✨Showcase Your Experience
Be prepared to discuss your extensive experience in repairs and voids management. Highlight specific examples where you've improved turnaround times or contractor performance, as this aligns directly with what Bricklane is looking for.
✨Demonstrate a Continuous Improvement Mindset
Bricklane values a proactive approach to identifying inefficiencies. Come equipped with examples of how you've implemented practical, scalable solutions in past roles, showcasing your ability to enhance service delivery.
✨Understand the Tech-Enabled Approach
Familiarise yourself with modern, tech-enabled processes in property management. Be ready to discuss how you can contribute to tech and platform improvements, as this is a key aspect of the role at Bricklane.
✨Prepare Questions About Company Culture
Since Bricklane has been recognised as a Sunday Times Best Company to Work For, prepare thoughtful questions about their company culture and team dynamics. This shows your genuine interest in being part of their collaborative environment.
