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- Tasks: Lead the charge in improving rental home repairs and voids management.
- Company: Join Bricklane, a Sunday Times Best Company to Work For in 2023.
- Benefits: Enjoy life assurance, private medical insurance, and enhanced parental leave.
- Why this job: Make a real impact on the future of rented housing with autonomy and support.
- Qualifications: Extensive experience in repairs and voids management with a continuous improvement mindset.
- Other info: Hybrid working, mental health support, and £1,500 for your learning and development.
The predicted salary is between 36000 - 60000 £ per year.
London (Hybrid: 3 days office / 2 days remote)
Are you a hands-on Repairs & Voids Manager who thrives on fixing processes, improving service delivery, and making rented homes better, faster, and more efficient? At Cherry Pick People, we’re excited to be exclusively partnering with Bricklane — a high-growth, mission-led residential investment platform recognised as a Sunday Times Best Company to Work For in 2023. Bricklane are reshaping how rental homes are owned, maintained, and improved in the UK. With a national portfolio and a modern, tech-enabled approach, they’re scaling quickly and they need a proactive, delivery-focused Repairs & Voids Manager to help lead the charge.
What you’ll be doing as Repairs & Voids Manager:
- Take full ownership of voids turnaround and responsive maintenance across Bricklane’s growing portfolio.
- Manage the full repairs, maintenance and voids lifecycle, including void property handovers.
- Oversee and improve contractor delivery through a new retainer model.
- Track KPIs and performance metrics, escalating and resolving issues where needed.
- Lead voids turnaround improvements and reduce cost/downtime.
- Collaborate across Capital Programmes, Lettings, and Asset Management teams.
- Input into tech and platform improvements.
You’ll play a pivotal role in how Bricklane maintains its homes and you’ll be given autonomy and support to do it right.
What we’re looking for in a Repairs & Voids Manager:
- Extensive experience in a Repairs & Voids Manager or similar role.
- Strong track record of improving void turnaround and contractor performance.
- Comfortable leading across repairs workflows, from reactivity to compliance.
- Confident analysing cost, value, and supplier delivery.
- Continuous improvement mindset, with a track record of identifying inefficiencies in repairs or voids processes and delivering practical, scalable solutions.
Why join Bricklane?
- Sunday Times Best Company to Work For 2023.
- Private equity backed with a mission to raise the standard of UK rental homes.
- Collaborative team where you can make a real impact.
- Real ownership: build something from the ground up and see the results.
- Join a company that cares deeply for their team.
BENEFITS:
- Life Assurance at 4x annual salary.
- Denplan – claim back on dentist expenses.
- Private medical insurance with Vitality – including perks such as gym discounts, free coffees, Apple watches etc.
- Share options scheme.
- Enhanced parental leave – 16 weeks maternity & 6 weeks paternity plus: neonatal, adoption & surrogacy leave, fertility leave.
- EyeMed vouchers for regular eye tests and money off your glasses.
- Buying Additional Holiday – purchase up to 5 days of holiday per year.
PERKS:
- Referral bonus scheme – get rewarded for recommending people who are perfect for Bricklane.
- Hybrid working – the best of both worlds.
- Mental health support with Spill.
- Team and company-wide socials – monthly team-wide socials & quarterly team socials.
- LOFT discount to help furnish your own homes.
- Work from abroad – up to 3 weeks.
- Period & menopause support – a non-negotiable support for you here at Bricklane.
- 2 x Volunteering Days each year to support a cause close to your heart.
- Flexible bank holidays – to support however you celebrate.
GROWTH & DEVELOPMENT:
- £1,500 per year to spend on your L&D.
- Transparent compensation philosophy.
If you’re a Repairs & Voids Manager ready to take ownership, drive real results, and help shape the future of rented housing we’d love to hear from you.
Repairs & Voids Manager employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Voids Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Bricklane and their approach to repairs and voids management. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Repairs & Voids Manager. Highlight specific examples of how you've improved processes or managed teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Repairs & Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs & Voids Manager role. Highlight your experience in improving void turnaround and contractor performance, as well as any relevant metrics you've achieved. We want to see how you can bring value to Bricklane!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving rented homes and how your hands-on approach aligns with Bricklane's mission. Let us know what makes you the perfect fit for this role.
Showcase Your Problem-Solving Skills: In your application, don't forget to mention specific examples of how you've identified inefficiencies and implemented solutions in previous roles. We love a proactive mindset, so let us see how you've made a difference in past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Cherry Pick People
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and voids management. Understand the key processes, KPIs, and how to improve service delivery. Being able to discuss specific examples from your past experience will show that you're not just familiar with the role but also passionate about making a difference.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've tackled inefficiencies in previous roles. Think of concrete examples where you've improved turnaround times or contractor performance. This will demonstrate your proactive approach and continuous improvement mindset, which is exactly what Bricklane is looking for.
✨Get Familiar with Tech
Since Bricklane is tech-enabled, it’s crucial to highlight your comfort with technology and any relevant platforms you've used. Be ready to discuss how you can contribute to tech improvements in the repairs and voids lifecycle, as this will show your alignment with their modern approach.
✨Ask Insightful Questions
Prepare some thoughtful questions about Bricklane's current challenges in repairs and voids management. This not only shows your interest in the role but also your strategic thinking. Asking about their goals for the future can help you understand how you can fit into their vision.