At a Glance
- Tasks: Manage tenancy renewals and negotiate rental increases while ensuring compliance.
- Company: Join a leading property business with a supportive and fast-paced culture.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Ideal for those looking to advance their career in a dynamic environment.
- Why this job: Make a real impact on tenant retention and rental income in the property industry.
- Qualifications: Experience in property lettings and strong communication skills required.
The predicted salary is between 31000 - 40000 £ per year.
Hybrid | Monday to Friday, 9am to 5pm
£31,000 to £40,000 + Benefits
Are you a proactive property professional with a flair for negotiation and a passion for delivering first-class customer service? We are hiring a Renewals Advisor to join a leading residential lettings team within a high-growth property business.
This is a fantastic opportunity for someone with experience in tenancy renewals, property administration or lettings negotiation to join a supportive and fast-paced environment where your skills will make a direct impact on tenant retention, rental income growth and compliance excellence.
Key Responsibilities- Manage end-to-end tenancy renewals and change of sharer processes
- Review and negotiate rental increases in line with market trends
- Provide expert advice to tenants and internal stakeholders
- Ensure full compliance with tenancy legislation including Right to Rent
- Maintain accurate documentation and tenancy records
- Use property management software and Microsoft Office to streamline operations
- Deliver an exceptional customer experience across all touchpoints
- Experience in the private rented sector, build-to-rent or residential lettings
- Excellent communication skills via phone, email and face to face
- Strong administrative background in a fast-paced property environment
- Confident negotiating tenancy terms with landlords and tenants
- Highly organised, detail-focused and proficient in Microsoft Office
- Positive, self-motivated and able to work independently
- 2+ years in a Renewals Advisor, Lettings Coordinator or Tenancy Manager role
- Propertymark Level 3 or TPI Level 2 qualification (or willingness to study)
This role is ideal for someone looking to grow within the property industry, develop their compliance knowledge and take ownership of key rental processes. If you are passionate about property and thrive in a customer-first environment, we would love to hear from you.
Renewals Advisor Property employer: Cherry Pick People
Join a dynamic and supportive team as a Renewals Advisor in a leading property business, where your expertise will directly contribute to tenant satisfaction and rental income growth. Enjoy a hybrid work model, competitive salary, and a culture that prioritises professional development and compliance excellence, all within a fast-paced environment that values your contributions. With opportunities for growth and a commitment to delivering exceptional customer service, this role is perfect for those looking to advance their career in the property sector.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Advisor Property
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property sector and let them know you're on the lookout for a Renewals Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since this role involves negotiating rental increases, practice common scenarios with a friend or family member. The more confident you are, the better you'll perform!
✨Tip Number 3
Showcase your customer service skills during interviews. Be ready to share examples of how you've gone above and beyond for clients in previous roles. This will highlight your passion for delivering first-class service, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Renewals Advisor Property
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your property experience, especially in tenancy renewals and negotiations, to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about property and customer service. Share specific examples of how you've excelled in similar roles, and don’t forget to mention your negotiation skills!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and professional. Use proper grammar and structure, and let your personality shine through to give us a glimpse of how you’d interact with tenants and landlords.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cherry Pick People
✨Know Your Stuff
Make sure you brush up on the latest tenancy legislation and market trends. Being able to discuss these topics confidently will show that you're proactive and knowledgeable, which is exactly what they’re looking for in a Renewals Advisor.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've handled, whether with landlords or tenants. Highlighting your ability to navigate tricky conversations will demonstrate your flair for negotiation and your commitment to delivering first-class customer service.
✨Be Organised and Detail-Focused
Since this role requires managing documentation and tenancy records, come prepared to discuss how you stay organised in a fast-paced environment. Share specific tools or methods you use to keep track of important details, as this will resonate well with their expectations.
✨Emphasise Your Customer Service Experience
Think of instances where you went above and beyond for a customer. This role is all about delivering an exceptional experience, so be ready to share stories that highlight your dedication to customer satisfaction and how it positively impacted your previous roles.
