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- Tasks: Be the go-to person for real estate clients, managing relationships and maintenance projects.
- Company: Join a leading property maintenance company with a fun and collaborative culture.
- Benefits: Competitive salary, performance incentives, and opportunities for career growth.
- Why this job: Make a real impact in a vibrant office while enhancing client satisfaction.
- Qualifications: Experience in property management or account management is essential.
- Other info: Dynamic environment with a focus on teamwork and exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a dedicated and dynamic Account Manager to join a thriving team. This is a pivotal role where you will act as the primary liaison between real estate clients, engineers, and property occupants. You will be responsible for maintaining and enhancing client relationships, coordinating property maintenance projects, and ensuring a seamless service experience. This role offers the opportunity to make a tangible impact within a vibrant and fast-paced office environment.
Our client is a leading name in the property maintenance sector, partnering with renowned estate agencies. Based in The City, the company has grown significantly over the years, driven by its vibrant and collaborative culture. With a growing team, the company thrives on providing exceptional service while fostering a fun and supportive office atmosphere.
Responsibilities:- Act as the main point of contact for a real estate account, ensuring strong and positive relationships.
- Proactively manage client expectations and identify opportunities for account growth.
- Collaborate closely with engineers and assistants to manage maintenance projects, ensuring efficient scheduling and delivery of work.
- Deliver outstanding customer service by understanding client needs, addressing concerns promptly, and managing expectations effectively.
- Handle escalations and issues related to maintenance tasks, providing swift and practical solutions.
- Oversee project quality, ensuring all tasks are completed to a high standard and meet client requirements.
- Provide detailed progress updates, maintenance reports, and client feedback to all stakeholders.
- The ideal candidate will bring a blend of property maintenance knowledge, project management skills, and customer service excellence.
- Proven experience in property maintenance, property management, or account management within a similar field.
- Strong ability to manage multiple tasks and projects simultaneously, meeting deadlines without compromising on quality.
- Excellent verbal and written communication, with the ability to liaise effectively with clients, engineers, and property occupants.
- A commitment to providing exceptional service and ensuring client satisfaction.
- Demonstrated ability to identify and resolve issues efficiently and independently.
- Capable of galvanising and leading a team, fostering collaboration, and ensuring high performance.
- Familiarity with tools and practices in property maintenance and project management.
- Competitive salary ranging from £35,000 to £40,000, based on experience.
- Annual performance reviews with opportunities for progression.
- A vibrant, fast-paced, and supportive office environment.
- Incentives and rewards for exceptional performance.
- The chance to grow within the business to leadership level.
If you have significant experience in property management or property maintenance and have what it takes to excel in this demanding and exciting position, please get in touch with Tas Ravenscroft to discuss in more detail. We wholeheartedly encourage applications from individuals of all backgrounds, irrespective of their race, gender, marital status, socioeconomic status, sexual orientation, disability, age, or any other characteristic.
Account Manager in London employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property maintenance sector and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, so you can show them you're not just a fit for the role, but for the team too. We want to see that you’re genuinely excited about joining their vibrant office!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in property management and customer service makes you the perfect candidate. Highlight specific examples of how you've successfully managed client relationships and resolved issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you that Account Manager position!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in property management and account management. We want to see how your skills align with the role of Account Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves liaising with clients and engineers, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Highlight Problem-Solving Abilities: We’re looking for someone who can handle escalations and provide practical solutions. In your application, share examples of how you’ve successfully resolved issues in past roles, especially in property maintenance or project management.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Cherry Pick People
✨Know Your Stuff
Before the interview, brush up on your property maintenance knowledge and project management skills. Familiarise yourself with common challenges in the industry and think about how you would handle them. This will show that you're not just a candidate, but someone who understands the field.
✨Showcase Your Communication Skills
As an Account Manager, you'll need to liaise effectively with clients and engineers. Prepare examples of how you've successfully communicated in past roles, especially when managing expectations or resolving issues. Practising these scenarios can help you articulate your experience clearly.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified and resolved issues efficiently. Be ready to discuss these during the interview, as it will highlight your ability to handle escalations and provide practical solutions, which is crucial for this role.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders. Prepare to talk about how you've fostered collaboration in previous positions. Highlight any leadership experiences where you galvanised a team to achieve high performance, as this aligns perfectly with what they're looking for.
