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- Tasks: Support the Lettings team with renewals, invoicing, and compliance tasks.
- Company: Join a prestigious property company with over 100 years of industry excellence.
- Benefits: Enjoy 25 days holiday, life assurance, private GP, and hybrid working after one year.
- Why this job: Be part of a collaborative team that values respect and transparency while making an impact in lettings.
- Qualifications: Administrative experience preferred; property industry knowledge is a plus.
- Other info: Full-time office role for the first year, then flexible hybrid setup.
The predicted salary is between 24000 - 32000 £ per year.
This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Graduate Client Coordinator based in one of their Prime Central London offices.
Company profile: This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with numerous industry awards. Their values are integral to the business and their staff; they pride themselves on respect, trust and creating a transparent partnership with both staff and clients.
Key Duties:
- Supporting the Lettings team to activate all renewals promptly without delay and new tenancies when necessary or required.
- Check and approve all Landlord statements on a daily basis.
- Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary.
- Investigate and allocate all funds where necessary or required.
- Sending contractor invoices to clients on demand.
- Ensure Touchstone have raised and sent invoices out for split commission payments.
- Approve all deposit returns promptly within 24 hours.
- Maintaining a paperless filing system – ensuring accurate and up to date.
- Keeping databases up to date including RPS.
- Proactively maintaining own legal knowledge and comply with all Lettings legislation.
- Ensuring the necessary processes and procedures are in place to support compliance.
Person Profile:
- Experience within an administrative role.
- Property industry experience advantageous.
- Customer focused with proactive mindset to ensure clients receive outstanding service levels.
- Collaborative team player.
- Confident and composed in order to work under pressure and solve problems.
- Excellent communication skills.
Salary and Benefits Package: £28,000. Company benefits include 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package, hybrid working after 1 year of service.
Hours: 8.45am - 6pm Monday – Friday. Full time office-based role for first 12 months, then hybrid set up, 3 days office, 2 home.
If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People. Reference: CM5988.
Graduate Client Coordinator employer: Cherry Pick People
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Coordinator
✨Tip Number 1
Familiarise yourself with the property industry, especially the lettings sector. Understanding current trends and regulations will not only boost your confidence but also show your potential employer that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property industry. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. As a Graduate Client Coordinator, you'll need to show that you can handle client queries effectively and maintain a positive relationship with landlords and tenants.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to problem-solving and teamwork. Being able to articulate how you've successfully worked under pressure or collaborated with others will set you apart from other candidates.
We think you need these skills to ace Graduate Client Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and any exposure to the property industry. Use keywords from the job description to demonstrate your fit for the Graduate Client Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused mindset and proactive approach. Mention specific examples of how you've provided outstanding service in previous roles, and express your enthusiasm for the lettings industry.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with clients or team members, especially in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Graduate Client Coordinator position.
How to prepare for a job interview at Cherry Pick People
✨Research the Company
Before your interview, take some time to research the property company. Understand their values, recent achievements, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Customer Focus
As a Graduate Client Coordinator, you'll need to showcase your customer service skills. Prepare examples from your past experiences where you've gone above and beyond for clients or resolved issues effectively. This will highlight your proactive mindset and commitment to outstanding service.
✨Showcase Team Collaboration
This role requires a collaborative approach, so be ready to discuss how you've worked successfully in teams before. Share specific instances where your teamwork led to positive outcomes, emphasising your ability to communicate and support colleagues.
✨Prepare for Pressure Situations
The job may involve working under pressure, so think of examples where you've managed stress effectively. Discuss how you prioritise tasks and maintain composure in challenging situations, which will demonstrate your problem-solving abilities and resilience.
