At a Glance
- Tasks: Lead a team to create magical holiday memories for families and oversee daily operations.
- Company: Join Cherry Hill Programs, where we capture unforgettable moments during the festive season.
- Benefits: Earn $21-$22/hr, enjoy same-day pay, and exclusive holiday perks for you and your family.
- Other info: Flexible hours, opportunities for future seasons, and a commitment to diversity and inclusion.
- Why this job: Gain valuable leadership experience while working in a fun, fast-paced environment.
- Qualifications: Must be 18+, with strong communication and problem-solving skills; previous leadership experience is a plus.
The predicted salary is between 21 - 21 £ per hour.
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.
Why You’ll Love Working with Us:
- Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences
- Same day pay options for early access to your paycheck
- Employee Referral Program
- A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
- Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
Exclusive Holiday Perks for You & Your Family:
- One free visit with Santa for friends and family including:
- 10 photo prints
- 10 free holiday cards from Shutterfly
- A personalized digital message from Santa, powered by Portable North Pole
- 3 free months of access to Pixie Post, our digital greeting card platform
What You'll Do:
- Foster a positive, team-focused work environment
- Create schedules and ensure proper staffing coverage
- Recruit, hire, train, and onboard team members
- Oversee daily operations and site performance
- Respond promptly to business calls and emails
- Drive sales, cash handling compliance, and team performance
- Verify and submit daily deposits and financial paperwork
- Coach team members to deliver exceptional guest service
- Build strong relationships with venue partners and vendors
- Partner with host venues to support efficient operations
- Resolve guest concerns and ensure positive experiences
- Manage seasonal setup, breakdown, and equipment security
- Perform additional duties as assigned
What We’re Looking For:
Must Haves:
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Nice to Haves:
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Seasonal Holiday Retail Manager - Providence Place in Midsomer Norton employer: Cherry Hill Programs
At Cherry Hill Programs, we pride ourselves on creating a fun and fast-paced work environment where you can develop valuable leadership skills while making magical memories for families. As a Seasonal Holiday Retail Manager at Providence Place, you'll enjoy exclusive holiday perks, same-day pay options, and opportunities for growth beyond the season, all while being part of a diverse team that values safety, integrity, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Holiday Retail Manager - Providence Place in Midsomer Norton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cherry Hill Programs, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Seasonal Holiday Retail Manager - Providence Place in Midsomer Norton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cherry Hill Programs that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cherry Hill Programs will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cherry Hill Programs and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cherry Hill Programs
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cherry Hill Programs, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cherry Hill Programs!