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- Tasks: Review customer applications and ensure all necessary information is collected for lending.
- Company: A growing lending team focused on customer service and support.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Perfect for recent graduates or those returning to work after a break.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Attention to detail and good communication skills; experience with IT systems is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Our Lending teams are getting busier as more people come to us for financing, whether it's for larger purchases, house renovations, or to simplify their finances. While many of our customers like to come in to talk to us face to face, an increasing number of customers use our online portal. Whichever way customers come to us, they will always deal with a human being behind the scenes.
As we support more and more customers through our portal, we are now looking to grow our lending administration team.
What will you be doing?
- Reviewing the initial applications made by customers through the portal to ensure that we have the information we need to give advice or to recommend to our underwriting team.
- Collecting documents from proof of address and identity to bank details to liaising with stores where they are looking to make purchases.
- Updating and maintaining our custom CRM system to ensure that we comply with the legislation of Jersey.
- Speaking with customers to advise the status of their applications and to ensure that they understand the process.
Who are we looking for?
- You may already have customer facing office experience, or you may be looking for your first office based role.
- You may have just finished studies, or you might be looking to return to work after a career break.
- You may be looking for full time or part time.
- The important thing is that you have great attention to detail, you can build relationships with people from all backgrounds and you are comfortable using IT systems like Word, Excel and Outlook.
- If you have experience of using CRM systems, that would be an advantage, but if not, we can train the right person.
If this sounds like the sort of opportunity you have been looking for, send your application using the apply now button, to see if you could be the newest member of our team.
Lending Administrator in Southampton employer: Cherry Godfrey Group
Contact Detail:
Cherry Godfrey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Administrator in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the lending industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews! Research common questions for lending administrator roles and practice your answers. We want you to feel confident and ready to showcase your attention to detail and customer service skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and helping customers with their financing needs.
We think you need these skills to ace Lending Administrator in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Lending Administrator role. Highlight any relevant experience or skills that match what we're looking for, like attention to detail and customer service. This shows us you're genuinely interested in the position!
Show Off Your IT Skills: Since we're keen on candidates who are comfortable with IT systems, don’t forget to mention your proficiency in Word, Excel, and Outlook. If you've used any CRM systems before, give us the details – it could really set you apart!
Be Personable: Remember, we value human connections! In your application, let your personality shine through. Share experiences where you've built relationships or helped customers, as this is key to our lending team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're tech-savvy, which we love!
How to prepare for a job interview at Cherry Godfrey Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lending Administrator. Familiarise yourself with the lending process, common customer queries, and the importance of attention to detail. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves speaking with customers, be prepared to demonstrate your ability to build relationships. Think of examples from your past experiences where you've successfully interacted with customers or colleagues. This will highlight your interpersonal skills and show that you can handle customer inquiries effectively.
✨Get Comfortable with Tech
Brush up on your IT skills, especially with Word, Excel, and any CRM systems you might have used. If you haven't worked with a CRM before, don’t worry! Just express your willingness to learn and adapt. You could even mention any relevant software you’ve used in the past to show your tech-savviness.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, the training process for new hires, or how success is measured in the role. Asking questions shows your enthusiasm for the position and helps you determine if the company is the right fit for you.