At a Glance
- Tasks: Manage customer enquiries and support financial services teams with documentation and event planning.
- Company: Join a growing team dedicated to supporting retail customers and local businesses in Guernsey.
- Benefits: Opportunity to develop administration and customer service skills in a friendly environment.
- Other info: Ideal for those returning to work after a career break.
- Why this job: Be the first point of contact, making a positive impression on customers daily.
- Qualifications: Experience in customer-facing roles and proficiency in Word, Outlook, and Excel required.
The predicted salary is between 24000 - 30000 £ per year.
About the Role
As we continue to support an increasing number of retail customers and local businesses across Guernsey, we have an opportunity for a team administrator / receptionist. As the first point of contact for customers, you will create a great first impression and help customers to connect with the right person in the team to support them with their enquiries. Able to communicate with people at all levels, you will be able to help customers find information and maintain communication with them either by phone, in person, or in writing.
As well as supporting customers you will also be supporting the financial services teams, from producing documents and letters, to supporting with events and arranging travel, to maintaining the facilities in the office. This is an all rounder role that will develop your administration and customer service skills.
About You
- You will have some experience dealing with customers face to face, either in retail or hospitality, or you may be looking to return to an office role following a career break.
- You should be comfortable using programmes such as Word, Outlook and Excel.
- You are a natural people person with great communication and interpersonal skills and the ability to deal with enquiries at all levels.
- You have a great eye for detail and a proactive approach to getting things done.
- We are seeking an individual that is self‑motivated, and able to provide evidence of personal development through training and have strong ICT skills.
If you would like to join a friendly and supportive team and are already based in Guernsey, we would love to hear from you.
Reception Administrator employer: Cherry Godfrey Group
This role is based in Guernsey, where you will join a supportive team focused on enhancing customer experiences. The company values personal development and offers opportunities to grow your skills in administration and customer service.
