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- Tasks: Review customer applications and ensure all necessary information is collected.
- Company: A growing lending team focused on customer service and support.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Open to all experience levels, including first-time office roles.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Attention to detail and good communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Our Lending teams are getting busier as more people come to us for financing, whether it's for larger purchases, house renovations, or to simplify their finances. While many of our customers like to come in to talk to us face to face, an increasing number of customers use our online portal. Whichever way customers come to us, they will always deal with a human being behind the scenes. As we support more and more customers through our portal, we are now looking to grow our lending administration team.
What will you be doing?
- Reviewing the initial applications made by customers through the portal to ensure that we have the information we need to give advice or to recommend to our underwriting team.
- Collecting documents from proof of address and identity to bank details and liaising with stores where they are looking to make purchases.
- Updating and maintaining our custom CRM system to ensure that we comply with the legislation of Jersey.
- Speaking with customers to advise the status of their applications and to ensure that they understand the process.
Who are we looking for?
You may already have customer facing office experience, or you may be looking for your first office based role. You may have just finished studies, or you might be looking to return to work after a career break. You may be looking for full time or part time. The important thing is that you have great attention to detail, you can build relationships with people from all backgrounds, and you are comfortable using IT systems like Word, Excel, and Outlook. If you have experience of using CRM systems, that would be an advantage, but if not, we can train the right person.
If this sounds like the sort of opportunity you have been looking for, send your application using the apply now button, to see if you could be the newest member of our team.
Lending Administrator in Portsmouth employer: Cherry Godfrey Group
Contact Detail:
Cherry Godfrey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Administrator in Portsmouth
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customers, being able to explain things clearly and build rapport is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Be proactive during interviews. Ask insightful questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Lending Administrator in Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Lending Administrator role. We want to see how you can contribute to our team, so don’t be shy about showcasing your relevant experience!
Show Off Your Attention to Detail: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished application that reflects your ability to maintain high standards in your work.
Be Personable: Remember, we’re all about building relationships! Use your application to convey your personality and how you connect with people. A friendly tone can go a long way in showing us you’d fit right in with our team.
Apply Through Our Website: We encourage you to apply through our website using the 'apply now' button. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Cherry Godfrey Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lending Administrator. Familiarise yourself with the lending process, common customer queries, and the importance of attention to detail. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves dealing with customers, be prepared to discuss your experience in building relationships. Think of examples where you've successfully communicated with clients or colleagues, especially in challenging situations. This will demonstrate your ability to connect with people from all backgrounds.
✨Get Tech-Savvy
Brush up on your IT skills, particularly with Word, Excel, and any CRM systems you might have used. If you haven't worked with a CRM before, don't worry! Just express your willingness to learn and adapt. You could even mention any relevant coursework or projects that involved technology.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the company and the role. You might want to ask about the team dynamics, training opportunities, or how success is measured in the Lending Administration team. It’s a great way to engage with the interviewer and leave a lasting impression.