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- Tasks: Review customer applications and ensure all necessary information is collected for lending.
- Company: A growing lending team focused on customer service and support.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Open to both new graduates and those returning to work.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Attention to detail and good communication skills; experience with IT systems is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Our Lending teams are getting busier as more people come to us for financing, whether it's for larger purchases, house renovations, or to simplify their finances. While many of our customers like to come in to talk to us face to face, an increasing number of customers use our online portal. Whichever way customers come to us, they will always deal with a human being behind the scenes. As we support more and more customers through our portal, we are now looking to grow our lending administration team.
What will you be doing?
- Reviewing the initial applications made by customers through the portal to ensure that we have the information we need to give advice or to recommend to our underwriting team.
- Collecting documents from proof of address and identity to bank details and liaising with stores where they are looking to make purchases.
- Updating and maintaining our custom CRM system to ensure that we comply with the legislation of Jersey.
- Speaking with customers to advise the status of their applications and to ensure that they understand the process.
Who are we looking for?
- You may already have customer facing office experience, or you may be looking for your first office based role.
- You may have just finished studies, or you might be looking to return to work after a career break.
- You may be looking for full time or part time.
- The important thing is that you have great attention to detail, you can build relationships with people from all backgrounds, and you are comfortable using IT systems like Word, Excel, and Outlook.
- If you have experience of using CRM systems, that would be an advantage, but if not, we can train the right person.
If this sounds like the sort of opportunity you have been looking for, send your application using the apply now button, to see if you could be the newest member of our team.
Lending Administrator employer: Cherry Godfrey Group
Contact Detail:
Cherry Godfrey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the lending industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find online.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Lending Administrator role. Highlight your attention to detail and customer service skills in a casual conversation.
✨Tip Number 3
Don’t shy away from following up! After an interview or networking event, drop a quick message to thank them for their time and reiterate your interest. It shows enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Lending Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lending Administrator role. Highlight any customer-facing experience and your attention to detail, as these are key for us.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re interested in this position. Share a bit about yourself and how your background aligns with our mission of helping customers with their financing needs.
Show Off Your IT Skills: Since we use various IT systems, it’s a good idea to mention your proficiency in Word, Excel, and Outlook. If you have experience with CRM systems, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website using the 'apply now' button. It’s the easiest way for us to receive your application and get you into our system!
How to prepare for a job interview at Cherry Godfrey Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lending Administrator. Familiarise yourself with the lending process, common customer queries, and the importance of attention to detail. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves dealing with customers, be prepared to discuss your experience in building relationships. Think of examples where you've successfully communicated with clients or colleagues, especially in challenging situations. This will demonstrate your ability to connect with people from all backgrounds.
✨Get Tech-Savvy
Brush up on your IT skills, particularly with Word, Excel, and Outlook. If you have any experience with CRM systems, be ready to talk about it. If not, express your willingness to learn and adapt. Showing enthusiasm for technology can set you apart from other candidates.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the training process for new hires, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the opportunity.