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- Tasks: Review customer applications and ensure all necessary information is collected for lending.
- Company: A growing lending team focused on customer service and support.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Perfect for recent graduates or those returning to work after a break.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Attention to detail and good communication skills; experience with IT systems is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Our Lending teams are getting busier as more people come to us for financing, whether it's for larger purchases, house renovations, or to simplify their finances. While many of our customers like to come in to talk to us face to face, an increasing number of customers use our online portal. Whichever way customers come to us, they will always deal with a human being behind the scenes.
As we support more and more customers through our portal, we are now looking to grow our lending administration team.
What will you be doing?
- Reviewing the initial applications made by customers through the portal to ensure that we have the information we need to give advice or to recommend to our underwriting team.
- Collecting documents from proof of address and identity to bank details and liaising with stores where they are looking to make purchases.
- Updating and maintaining our custom CRM system to ensure that we comply with the legislation of Jersey.
- Speaking with customers to advise the status of their applications and to ensure that they understand the process.
Who are we looking for?
- You may already have customer facing office experience, or you may be looking for your first office based role.
- You may have just finished studies, or you might be looking to return to work after a career break.
- You may be looking for full time or part time.
- The important thing is that you have great attention to detail, you can build relationships with people from all backgrounds, and you are comfortable using IT systems like Word, Excel, and Outlook.
- If you have experience of using CRM systems, that would be an advantage, but if not, we can train the right person.
If this sounds like the sort of opportunity you have been looking for, send your application using the apply now button, to see if you could be the newest member of our team.
Locations
Lending Administrator in Hampshire, Portsmouth employer: Cherry Godfrey Group
Contact Detail:
Cherry Godfrey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Administrator in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the lending industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews! Research common questions for lending administrator roles and practice your answers. We want you to feel confident and ready to showcase your attention to detail and customer service skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and helping customers with their financing needs.
We think you need these skills to ace Lending Administrator in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Lending Administrator role. We want to see how you can contribute to our team, so don’t be shy about showcasing your relevant experience!
Show Off Your Attention to Detail: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a polished application that reflects your ability to maintain high standards in your work.
Be Personable: Remember, we’re all about building relationships! Use your application to convey your personality and how you connect with people. A friendly tone can go a long way in showing us you’d fit right in with our team.
Apply Through Our Website: Don’t forget to hit that 'apply now' button on our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cherry Godfrey Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lending Administrator role. Familiarise yourself with the tasks mentioned in the job description, like reviewing applications and updating CRM systems. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in customer service. Think of examples where you've successfully built relationships or resolved issues. If you don’t have direct experience, consider how your studies or other roles have prepared you for this.
✨Demonstrate Attention to Detail
Attention to detail is crucial for a Lending Administrator. During the interview, highlight instances where your meticulousness made a difference, whether in previous jobs, studies, or even personal projects. You could mention how you ensured accuracy in documents or data entry.
✨Be Ready to Discuss IT Proficiency
Since you'll be using IT systems like Word, Excel, and possibly CRM software, be ready to talk about your comfort level with these tools. If you have any specific examples of how you've used them effectively, share those. If you're less experienced, express your eagerness to learn and adapt quickly.