Programme Management Lead, Supply Chain Transformation

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

About the Role

You’ll play a pivotal role in reshaping how Supply Chain supports business growth, moving it from a functional executor to a strategic enabler. This role is designed for an experienced programme leader who wants to work at the centre of large-scale, enterprise transformation.

Programme Context

The Supply Chain Transformation Programme exists to deliver a step-change in how the organisation operates – redefining the operating model, strengthening governance, and embedding a culture of disciplined, end-to-end delivery. You’ll connect strategy with execution, working closely with senior leaders to set direction, manage complexity across multiple workstreams, and ensure transformation delivers lasting, measurable impact rather than one-off change.

Key Responsibilities

• Define and execute the Program's vision, objectives, and scope, including the establishment of formal milestones, delivery plans, and value drivers.
• Develop and manage a comprehensive Program plan, including budget oversight, resource allocation, and progress tracking, ensuring alignment with organizational goals.
• Facilitate effective governance structures, including managing the Steering Committee and Executive Sponsorship Group, and documenting decisions, actions, and Program milestones.
• Collaborate with cross-functional teams to identify interdependencies, mitigate risks, and manage change, ensuring alignment across related Programs and projects.
• Oversee and support Project Managers by providing leadership, resources, and guidance to ensure projects align with the overall Program objectives.
• Develop and implement a comprehensive change management strategy, encompassing employee communications, training, and establishing a change agent network.
• Establish KPIs, SLAs, and performance objectives for the Program, and manage the tracking and reporting of benefits realization post-delivery.
• Engage with external vendors and internal partners to coordinate third-party management and ensure compliance, risk control, and successful project rollout.

Experience

• Proven experience leading and delivering large-scale programmes within a matrixed organization, with a strong focus on outcomes rather than activity.
• Extensive experience managing programmes end to end, from concept inception (including defining success criteria) through to delivery, on time and within budget.
• Experience influencing and engaging senior management and executive-level stakeholders within large organizations.
• Demonstrated experience maintaining delivery momentum in complex environments and navigating programme challenges across diverse stakeholder groups.
• Experience working within manufacturing and supply chain environments. (Desirable)
• Experience driving delivery in a remote-first environment across multiple time zones. (Desirable)
• Experience supporting business case development and annual budget preparation processes. (Desirable)

Skills

• Excellent interpersonal and negotiation skills, with a strong ability to build trusted relationships.
• Strong communication and facilitation skills to ensure strategic vision is clearly understood and translated into executable plans.
• Solid understanding of change programme implementation best practices and associated challenges.
• High level of resilience and adaptability in dynamic, complex environments.
• Strong attention to detail with a data-driven, analytical mindset.

Remote Type: Hybrid Remote

Skills to Succeed in the Role

• Budget Management
• Change Management
• Coaching
• Collaboration
• Disruptive Thinking
• Feedback
• Inclusive Leadership
• Issue Management
• Leading Change
• Leading Customer Centric Teams
• Mentorship
• Motivating Teams
• Prioritization
• Program Management
• Project Delivery
• Project Management
• Resource Management
• Risk Management
• Self-Awareness
• Strategic Planning

Equal Opportunity Employer

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.