Location: Manchester (hybrid, with regular site and supplier engagement)
Are you a commercially minded transport or logistics leader with experience managing complex carrier networks at scale? Do you thrive where cost optimisation, service delivery and stakeholder management collide, and where your decisions directly impact national supply chain performance?
CHEP is hiring a Manager, Carrier Management – UK & Ireland, a critical role responsible for overseeing our carrier network across the region. You’ll own relationships with 150+ carriers, ensure capacity across all lanes, and drive performance, cost and compliance across a considerable transport spend.
You’ll sit at the heart of our network, partnering with Supply Chain, Procurement and Commercial teams, while leading a team of analysts and coordinators to deliver consistent, high-performing transport solutions.
This role blends operational delivery with commercial ownership, offering the opportunity to shape how our transport network performs today and evolves for the future.
If you’re motivated by complexity, pace and impact, this is a standout opportunity to make your mark.
Experience & Capability
- Proven experience in transport, logistics or carrier management within complex, multi-site environments
- Strong understanding of the UK carrier market and transport operations at scale
- Track record of cost optimisation, supplier management and performance improvement
- Experience working cross-functionally with Procurement, Operations and Commercial teams
- Ability to influence senior stakeholders in a matrix environment
Leadership Behaviours
- Commercially astute, balancing cost, service and operational priorities
- Able to manage multiple priorities in a fast-paced environment
- Strong people leader with the ability to develop and coach teams
- Ensure carrier capacity across all UKI lanes (contracted and spot market)
- Manage carrier performance (service, cost, compliance and systems)
- Build and maintain relationships with carriers at owner and director level
- Drive cost optimisation initiatives and transport efficiency improvements
- Partner cross-functionally to deliver effective transport solutions
- Lead and develop a team of 4 supporting carrier management activity
- Align UKI operations with European standards and frameworks
- Influence a large transport network across UK & Ireland
- Work in a complex, high-impact, multi-stakeholder environment
- Exposure to strategic supply chain and transport decision-making
- Clear pathway into senior logistics and supply chain leadership roles
What’s in It for You?
- Annual bonus (typically 15%)
- Private healthcare (family cover)
- 25 days holiday + option to buy/sell additional leave
- Life Assurance & EAP
Why This Role?
This is a role for someone who wants more than just operational delivery.
You’ll be responsible for ensuring the network works, improving how it performs, and influencing how it evolves.
