Operations Supervisor - 2 in Wakefield

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

Key Responsibilities May Include:

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

What We're Looking For:

• Proven experience leading production or manufacturing teams within a fast-paced operational environment.
• Experience leading and developing frontline leaders, including Team Leaders, Supervisors, or Shift Leaders.
• Strong understanding of manufacturing KPIs, operational metrics, and performance management processes.
• Demonstrated experience using production data, reporting, and analytics to drive operational improvements and business decisions.
• Experience identifying trends, conducting root cause analysis, and implementing actions that improve performance and efficiency.
• Experience managing investigations, disciplinaries, performance management, and employee relations processes.
• Continuous improvement and operational optimisation experience within a manufacturing environment.
• Strong Health & Safety awareness and commitment to operational excellence.

Leadership Behaviours:

• Leads through people and creates high-performing, engaged teams.
• Uses data and facts to inform decisions, drive accountability, and influence outcomes.
• Strong coaching mindset with a passion for developing future leaders.
• Builds collaborative relationships and credibility across all levels of the organisation.
• Resilient and adaptable when operating in a fast-paced production environment.
• Positive, energetic, and able to balance people engagement with performance delivery.

Why Join CHEP?

• Opportunity to lead and shape a developing shift team during an exciting period of growth and transformation.
• Significant people leadership responsibility with approximately 45 reports across a direct and indirect matrix.
• Influence operational performance, culture, and leadership capability across the site.
• Play a key role in improvement, optimisation, and change initiatives.
• Long-term career development opportunities within a global supply chain and manufacturing organisation.

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.