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- Tasks: Build strong customer relationships and identify growth opportunities for increased revenue.
- Company: Join a leading company focused on sustainability and customer satisfaction.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Why this job: Be the key player in driving growth and enhancing customer experiences.
- Qualifications: Two years in customer-facing roles, with experience in Account Management and Business Development.
- Other info: Dynamic role with opportunities for recognition and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimisations.
Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.
Oversee the annual audit process, ensuring compliance with CHEP’s policies and recovering any outstanding equipment fees.
Lead initiatives aimed at reducing transport costs and improving supply chain efficiency, driving value for customers and optimising operational processes.
Support the integration of sustainability initiatives with customers, contributing to CHEP’s broader corporate social responsibility objectives.
Territory Managers thrive on partnering with our most profitable customer to identify and execute growth and account development opportunities. They enjoy leveraging opportunities through customer site tours and targeted sales campaigns to deliver growth on core products. They are excited by potential connections, growth of their accounts and recognition by both the customer and CHEP.
Two years’ experience in a field based customer facing role.
Two years’ experience in Account Management and Business Development in the FMCG or Supply Chain sector.
Territory Manager in Birmingham employer: CHEP UK Ltd.
Contact Detail:
CHEP UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Territory Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements and how they relate to the role of Territory Manager. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Territory Manager in Birmingham
Some tips for your application 🫡
Show Your Customer Relationship Skills: Make sure to highlight your experience in building and maintaining strong customer relationships. We want to see how you've acted as a point of contact and resolved issues, so share specific examples that demonstrate your ability to keep customers satisfied.
Demonstrate Your Growth Mindset: We’re all about identifying growth opportunities, so don’t hold back! In your application, mention any past experiences where you’ve successfully pursued new business leads or implemented strategic initiatives that increased revenue. Show us your entrepreneurial spirit!
Collaboration is Key: Since the role involves working with cross-functional teams, it’s important to showcase your collaborative skills. Talk about times when you’ve worked with different departments to achieve a common goal. We love seeing teamwork in action!
Be Metrics-Driven: We value data-driven decision-making, so include any relevant metrics or feedback that demonstrate your impact on account performance. Whether it’s NPS scores or sales figures, showing us the numbers can really make your application stand out!
How to prepare for a job interview at CHEP UK Ltd.
✨Know Your Customers
Before the interview, research the company’s key customers and their needs. Understand how the role of a Territory Manager can impact customer relationships and growth. This will help you demonstrate your ability to build strong connections and show that you’re proactive about understanding their business.
✨Showcase Your Strategic Thinking
Prepare examples of how you've identified growth opportunities in previous roles. Be ready to discuss specific initiatives you've led, such as pricing optimisations or strategic plans that resulted in increased revenue. This will highlight your ability to think strategically and drive results.
✨Collaboration is Key
Since the role involves working with cross-functional teams, be prepared to share experiences where you successfully collaborated with others. Discuss how you’ve worked with sales, operations, or category management to achieve common goals. This shows you’re a team player who values collaboration.
✨Metrics Matter
Familiarise yourself with key performance indicators relevant to the role, like NPS or account performance metrics. Be ready to discuss how you’ve used data to enhance customer experience and loyalty in past positions. This demonstrates your analytical skills and commitment to continuous improvement.