Alarm Monitoring Specialist in Cornholme

Norfolk Naval Shipyard, VA - Security Alarm Monitoring Specialists support 24/7 operations at a high-security facility. The position involves active surveillance, access control monitoring, and communications management in support of Norfolk Naval Shipyard/Naval Sea Systems Alarm Monitoring Point (AMP) security mission. Candidates must demonstrate technical proficiency, attention to detail, and emotional composure under pressure.

Astraeus Operations (AO) is an SBA-certified 8(a) Small Disadvantaged Business (SBD) subsidiary of the Chenega Corporation. We are a small business with large business capabilities due to our shared-services Program Management Office (PMO) structure. Through our ISO 9001:2015 certification, we can accomplish the full range of contract services including financial, human capital, recruiting, procurement, security, and technical resources to achieve contract mission requirements.

Responsibilities:

• Operate and monitor computerized Intrusion Detection Systems (IDS), Closed-Circuit Television (CCTV), and Automated Access Control Systems (AACS).
• Assess and interpret alarms; coordinate appropriate emergency or security response via Radio Dispatch Center (RDC).
• Utilize access lists to verify clearance status and authorize entry into restricted areas.
• Maintain and document logs of all alarm activities, hourly surveillance checks, and communications.
• Respond professionally to non-emergency and emergency calls and direct them to the RDC as required.
• Operate communications equipment including radio consoles, portable radios, and secure telephones.
• Use office equipment such as desktop/laptop computers, printers, fax machines, and scanners.
• Create, maintain, and organize files and documentation according to SOPs.
• Prepare supply requisitions for inventory maintenance of consumables and non-consumables.
• Provide professional and tactful guidance to individuals denied access.
• Refer complex or unresolved issues to the AMP Site Supervisor or designated authority.
• Support emergent security incidents and events, including managing area load lists.
• Maintain consistent work attendance, including nights, weekends, and holidays.
• Other duties as assigned.

Qualifications:

• High school diploma or GED equivalent.
• 2+ years’ experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment is preferred.
• Secret clearance required.

Knowledge, Skills, And Abilities:

• Availability to work rotating shifts, including weekends and holidays.
• Proficiency with computer systems and the ability to quickly learn multiple software systems, databases, and electronic monitoring tools.
• Ability to assess active situations and make sound, timely decisions under pressure.
• Strong verbal and written communication skills; clear conveyance of information to team members, security personnel, and emergency responders.
• Skilled in operating alarm monitoring systems, radio equipment, and office technology.
• High level of attentiveness to environmental and operational changes.
• Problem identification and resolution skills.
• Ability to accept feedback and adjust performance accordingly.
• Maintains accurate logs, organizes records, and manages inventory.
• Ability to manage emotional responses in high-stress or emergency scenarios.
• Maintains punctuality, follows schedules, and demonstrates reliability in all duties.
• Tactful interaction with personnel and adherence to SOPs and security protocols.

At Chenega MIOS, professional development focuses on helping team members at every level identify and use their strengths to do their best work. From entry-level employees to senior leaders, there’s always room to learn. We offer opportunities to sharpen skills in addition to hands-on experience in a global, fast-changing business world, including on-the-job learning and formal development programs.

Chenega MIOS offers a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Our positive and supportive culture encourages our team members to do their best work and to be healthy, centered, confident, and aware. We offer well-being programs and continuously seek ways to maintain a culture of excellence and healthy, happy lives.

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with clients, team members, and communities. We focus on education, giving, skill-based volunteerism, and leadership to drive positive social impact.