At a Glance
- Tasks: Coordinate care delivery, manage rosters, and support care staff in a dynamic environment.
- Company: Join Chenai Holistic Homecare, a trusted provider of person-centred care.
- Benefits: Enjoy 28 days paid leave, a company car, and ongoing training support.
- Other info: Be part of a supportive team that values Care, Respect, Trust, Quality, and Teamwork.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in coordinating home care and strong IT skills are essential.
The predicted salary is between 28000 - 39200 £ per year.
Pay: £28,000 Annually
Location: South Woodham Ferrers, Chelmsford
Driving: Must have a full UK driving licence and be able to travel locally
About Chenai Holistic Homecare
Chenai Holistic Homecare is a trusted and innovative domiciliary care provider dedicated to delivering high-quality, person-centred care. We empower our staff through continuous training, clear career progression, and a supportive, collaborative environment. Our commitment to excellence is reflected in our outstanding reputation, both with service users and in our regulatory compliance.
What We Offer
- 40 hours per week + generous on-call payments
- 28 days paid leave (including Bank Holiday)
- Work Mobile
- Work Laptop
- Excellent Pension Scheme
- Company Car Available (preferred own car)
- Training Provided - Ongoing Training Support
About the Role
As our Care Coordinator, you'll be the hub of daily care delivery, rostering visits, supporting care staff, liaising with health and social care professionals, and keeping real-time oversight of calls and records using CM2000. This is a hands-on role where your attention to detail makes a real difference to people's lives.
What you'll be doing
- Building accurate roster and allocating visits in line with care plans, risk assessments, continuity and preferences
- Monitoring calls on CM2000 and responding quickly to missed, late or short calls
- Coordinating same-day cover for sickness and emergencies and communicating changes clearly
- Checking daily care logs and medication records/MARs, escalating issues immediately
- Supporting quality and compliance through record checks, spot checks and staff supervision
- Liaising with GPs, District Nurses, pharmacies, social workers and Local Authority teams
- Escalating safeguarding concerns promptly and following local procedures
- Helping with assessments, care plan updates, reviews and settling-in checks for new packages
Working Pattern Options:
- Full time
- Office and community-based
- Includes participation in an on-call roster
What we're looking for (essential)
- Experience coordinating domiciliary/home care (or a similar operational role)
- Confident IT skills (Microsoft 365 + e-rostering/e-call monitoring systems such as CM2000)
- Knowledge of CQC Fundamental Standards / relevant domiciliary care requirements
- Strong organization, communication and time-management - able to work under pressure
Desirable (nice to have)
- NVQ/QCF Level 2+ in Health & Social Care
- Experience supervising staff and completing spot checks/supervisions
Why join Chenai Holistic Home Care?
You'll be joining a supportive team built around our values of Care, Respect, Trust, Quality and Teamwork where doing the right thing for clients and colleagues matters every day.
How to apply
Send your CV and a short note on why you're a good fit for the role.
Care Coordinator in Chelmsford employer: Chenai Holistic Home Care
Chenai Holistic Homecare is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong focus on continuous training, clear career progression, and a collaborative work culture, employees are empowered to make a meaningful impact in the lives of those they care for. Located in South Woodham Ferrers, the company offers generous benefits including a competitive salary, excellent pension scheme, and the opportunity to work with a dedicated team that values Care, Respect, Trust, Quality, and Teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Chenai Holistic Homecare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CQC standards and CM2000. Show us you know your stuff and can hit the ground running as a Care Coordinator!
✨Tip Number 3
Be ready to share specific examples from your past experience coordinating care. We love hearing about how you've tackled challenges and made a difference in people's lives.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Care Coordinator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in coordinating domiciliary care or similar roles. Use keywords from the job description to show that you’re a perfect match for what we’re looking for!
Craft a Personal Note:In your short note, share why you’re passionate about care coordination and how your skills align with our values of Care, Respect, Trust, Quality, and Teamwork. We love seeing genuine enthusiasm!
Show Off Your IT Skills:Since confident IT skills are essential, mention any experience you have with Microsoft 365 or e-rostering systems like CM2000. This will help us see that you can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on board with our amazing team!
How to prepare for a job interview at Chenai Holistic Home Care
✨Know Your Stuff
Make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with CM2000 and the CQC Fundamental Standards. Being able to discuss these in detail will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully coordinated care or managed staff. Highlight your organisational skills and how you've handled pressure, as this is crucial for the job.
✨Communicate Clearly
Since you'll be liaising with various professionals, practice clear and concise communication. During the interview, demonstrate your ability to explain complex information simply and effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
