At a Glance
- Tasks: Provide admin support by processing lab results and generating client reports.
- Company: Join Chemtech Environmental, a proud part of the Celnor Group.
- Benefits: Enjoy 25 days leave, annual bonuses, and health programmes.
- Other info: Great career growth opportunities with a focus on teamwork and integrity.
- Why this job: Make a real impact in a supportive team environment.
- Qualifications: Strong computer skills, attention to detail, and customer service experience.
The predicted salary is between 26296 - 32140 £ per year.
Department: Administration
Employment Type: Full Time
Location: County Durham
Compensation: £25,000 / year
Description: Chemtech Environmental Reporting Admin - 11am-19.00 Monday-Friday
Who we are: At Chemtech Environmental, we like to think of ourselves as an extension of your team — the kind that adds value without adding hassle. We keep things simple, personal and practical, offering tailored solutions and responsive support through our network of regional laboratories. With years of industry experience behind us, we help clients get the answers they need, make smart decisions and keep projects moving.
Job details: You will provide day-to-day administrative support by accurately processing laboratory test results, generating and issuing client reports, and ensuring information is delivered efficiently, accurately and to the highest standard of customer service.
What you will do:
- Investigate and resolve client queries, providing a professional and timely service.
- Review job files against LIMS records to ensure all information is accurate and complete before reporting.
- Enter subcontracted test results, maintain the subcontractor log and proactively chase outstanding in-house and subcontracted results.
- Generate, maintain and update the Reporting Master, creating bespoke report formats where required to meet client needs.
- Prepare, quality check and issue final laboratory test reports to clients in a timely manner.
- Support the wider business by assisting with invoicing activities when required and ensuring accurate administrative records are maintained.
Who you are:
- Confident using Microsoft Office applications, particularly Excel, with strong general computer literacy.
- Able to work independently, use sound judgement and contribute effectively as part of a team.
- Highly organised, with excellent attention to detail and a strong focus on accuracy.
- An effective communicator with strong written, verbal, listening and customer service skills, alongside a confident telephone manner.
- Resourceful, self-motivated and reliable, with a strong work ethic and the ability to manage deadlines.
- Comfortable handling customer queries and complaints in a professional and solutions-focused manner.
- Previous experience in a customer-focused environment, with GCSEs or equivalent in English and Mathematics.
Join us: You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Benefits:
- 25 days annual leave plus bank holidays — and it increases the longer you stick around.
- Annual bonus (2.5%) linked to both your performance and the company’s success.
- Free on-site parking.
- Health and wellbeing programme.
- Life insurance (2x salary).
- Referral bonus of £1,000 if you bring great people into the team.
- Sick pay and enhanced maternity.
Reporting Administrator employer: Chemtech Environmental Limited
At Chemtech Environmental, we pride ourselves on being a supportive and dynamic employer in County Durham, where our team thrives in a culture of collaboration and innovation. We offer a range of benefits including generous annual leave, performance bonuses, and a health and wellbeing programme, ensuring our employees feel valued and motivated. With a commitment to professional growth and a focus on work-life balance, we provide an environment where you can develop your skills while contributing to meaningful projects that protect people and the environment.
Contact Details:
Chemtech Environmental Limited Recruitment Team
