Agile Delivery Manager in Skelmersdale

Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors. Join us and be part of a company that’s transforming healthcare and making a real difference every day.

Our purpose: Making medication and care faster, simpler and safer so people stay well for longer.

Our mission: Empower everyone to take control of their health by providing world class technology and pharmacy services.

Our values: Integrity, Positivity, Growth, Customer centricity.

We simplify processes and medication management by leveraging cutting‑edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle‑free healthcare so our customers can focus on their well‑being.

About the role:

Reporting to: Head of Delivery
Job type: Permanent
Working Pattern & Hours: Monday-Friday, 37.5 hours per week
Location: Hybrid/Flexible (Office located: Lancashire, WN8)

As an Agile Delivery Manager, you'll help our product teams do their best work and deliver great outcomes for our customers and the business. You'll work closely with Product Managers, engineers, and stakeholders to keep priorities clear, delivery on track, and teams focused on what matters most. This role is all about enabling success. You'll support teams to overcome challenges, improve the way they work, and deliver value in a consistent and predictable way. Whether it's helping to remove blockers, managing dependencies, facilitating planning, or using data to identify opportunities for improvement, you'll play a key part in keeping momentum high.

You'll be someone who enjoys bringing people together, building strong relationships, and creating an environment where teams can do their best work. You'll encourage collaboration, support continuous improvement, and help foster a culture where ideas are shared openly and challenges are tackled together. In a fast-moving technology environment, you'll help teams navigate change, overcome obstacles, and turn great ideas into valuable outcomes for our customers and the business.

Key Responsibilities:

• To lead on delivery across one or more product teams.
• Building and enabling high performing teams.
• Champion and coach on agile practice across one or more product teams and the wider department.
• Identify and capture appropriate delivery data and use this to support continuous improvement of team effectiveness.
• Driving delivery and business outcomes.
• Ensure teams are using appropriate planning and delivery cycles to support the delivery of product roadmaps and in line with portfolio cadences.
• Ensure delivery work is visible, predictable and aligned to strategy.
• Ensure delivery progress is communicated and managed appropriately and in time.
• Proactively manage risks, issues, blockers and dependencies.
• Identify and facilitate collaboration opportunities across product teams.

About You:

You're a passionate Agile Delivery Manager who thrives on helping teams deliver value at pace while continuously improving how they work. You are comfortable using delivery data, flow metrics and team insights to drive informed decision-making, improve predictability, and identify opportunities for continuous improvement. You excel at managing priorities, risks, dependencies and stakeholders in complex environments and can balance strategic objectives with day‑to‑day delivery needs. Most importantly, you're motivated by delivering meaningful business value, creating an environment where teams can do their best work, and fostering a culture of learning, transparency and continuous improvement.

Qualifications & Experience:

• 3+ years’ experience delivering digital products using Agile methodologies.
• Relevant Agile certification e.g. Scrum, Kanban or equivalent.
• Experience using delivery metrics and flow data to improve team performance and delivery outcomes.
• Strong understanding of product development lifecycles and the role agile practices play in successful product delivery.
• Hands‑on experience with Jira for backlog management, reporting, metrics and work visualisation.
• Experience working within a product‑led organisation.
• Experience in ecommerce, health tech or regulated environments.
• Exposure to cloud‑native or modern engineering environments.

Company Benefits:

Working with an NHS‑focused organisation means doing work that truly matters. Every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. We also offer:

• Discounted gym membership.
• Funded training.
• Enhanced Maternity & Paternity.
• 30 days’ annual leave, including Christmas Day, Boxing Day, and New Year’s Day, with all other bank holidays flexible to take at your convenience.
• Free electric car chargers on site.
• Sick Pay Scheme.
• Blue light card membership is available.
• Free seasonal flu vaccination.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help.

At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third‑party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.