At a Glance
- Tasks: Drive online performance and optimise customer journeys for a leading online pharmacy.
- Company: Join Chemist4U, a fast-growing online pharmacy transforming healthcare.
- Benefits: Enjoy 30 days annual leave, funded training, and flexible hybrid working.
- Other info: Inclusive recruitment process with support available for all applicants.
- Why this job: Make a real impact on healthcare while developing your ecommerce skills.
- Qualifications: 4+ years in ecommerce with strong analytical and project management skills.
The predicted salary is between 37800 - 46200 £ per year.
Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors. Join us and be part of a company that’s transforming healthcare and making a real difference every day.
Our purpose: Making medication and care faster, simpler and safer so people stay well for longer.
Our mission: Empower everyone to take control of their health by providing world class technology and pharmacy services.
Our values: We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle‑free healthcare so our customers can focus on their well‑being.
About the role:
Reporting to: Head of Commerce
Job type: Permanent
Working Pattern & Hours: Monday-Friday, 37.5 hours per week
Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week.
This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success.
This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on‑site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site‑level results.
Key Responsibilities:
- Own P&L performance per site, with accountability for online revenue, gross margin and contribution.
- Lead the trading calendar, planning promotions and ensuring alignment with commercial targets.
- Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action.
- Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned.
- Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long‑term value.
- Partner with Finance and Commercial teams to assess promotional ROI and margin impact.
- Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction.
- Translate data into clear actions, prioritising initiatives that drive measurable commercial impact.
- Support the development and execution of on‑site merchandising and product curation, helping ensure the right products and collections are visible at the right time.
- Work closely with the Merchandising team to optimise product placement, category structure and navigation.
- Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on‑site journeys.
- Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce.
- Ensure promotional mechanics are clearly communicated on‑site and aligned with wider marketing activity.
About You:
We’re looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes:
- Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations.
- Highly data‑driven, you are confident interrogating performance metrics and turning insight into action.
- Organised and structured, you bring strong project management skills to fast‑moving environments.
- You are comfortable working at pace, making decisions and taking accountability for outcomes.
- Collaborative by nature, you work effectively with specialist teams while retaining clear ownership.
- Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel.
Qualifications & Experience:
We're looking for Ecommerce Managers with the following skills and experience:
- Minimum 4 years’ experience in ecommerce, digital marketing or online trading roles.
- Proven track record of driving online revenue growth within a D2C or ecommerce environment.
- Strong understanding of SEO and SEM, and how acquisition activity feeds into on‑site performance.
- Strong understanding of UX/UI principles, customer journey optimisation and design best practice.
- Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams.
- Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment.
- Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable.
- Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling.
Company Benefits:
Working with an NHS-focused organisation means doing work that truly matters, every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. And that’s just the start. We also offer:
- Funded training
- Enhanced Maternity & Paternity
- 30 days’ annual leave, including Christmas Day, Boxing Day, and New Year’s Day, with all other bank holidays flexible to take at your convenience
- Free electric car chargers on site
- Blue light card membership is available
- Free seasonal flu vaccination
We’d love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications.
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help.
At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third‑party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.
Ecommerce Manager employer: Chemist4U
At Chemist4U, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our comprehensive benefits package, including 30 days of annual leave and generous staff discounts. Join us in a role where your expertise in performance marketing will not only drive customer acquisition but also contribute to meaningful healthcare solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Chemist4U are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Chemist4U for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Chemist4U as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Chemist4U’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Chemist4U, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Chemist4U's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Chemist4U. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Chemist4U
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Chemist4U uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Chemist4U. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
