About Chemist4U
Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors.
Join us and be part of a company that’s transforming healthcare and making a real difference every day.
Our purpose
Making medication and care faster, simpler and safer so people stay well for longer.
Our mission
Empower everyone to take control of their health by providing world class technology and pharmacy services.
Our values
•Collaboration
•Integrity
•Positivity
•Growth
•Customer centricity
We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.
About the role
Reporting to: Head of Pharmacy
Job type: Permanent
Salary: Competitive
Working Pattern & Hours: Monday-Friday, 40 hours per week, with working hours from 9am-5pm
Location: On site at BT65
We are seeking a Trainee Dispenser to work under the direct supervision of a pharmacist, supporting the safe and accurate preparation and supply of medicines to patients. This is a training role involving assisting with dispensing prescriptions, labelling, stock control, and maintaining accurate records, while learning to follow legal, safety, and quality standards.
Key Responsibilities
As a Trainee Dispenser, you will be responsible for the following key areas:
•To select and label pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements
•To ensure the safe and correct transfer of dispensed items to patients
•To identify medicine related problems or queries and bring these to the attention of the pharmacist
•To answer queries on the supply and availability of medicines, where it is within their competence
•To accurately maintain Patient Medication Reports (PMR) to ensure patient safety and in accordance with data protection requirements
•To receive stock in accordance with SOP’s
•To ensure the safe and appropriate storage of medicines
•To assist with stock control and the maintenance of reasonable stock levels within the dispensary
•To respond to telephone, email and text queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate
•To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care
•To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist.
About You
You’ll thrive in this role if you’re a Trainee Dispenser who takes pride in being accurate, organised, and patient-focused. You enjoy working as part of a team and understand the importance of getting things right first time when it comes to medicines and patient care.
You’ll have some experience in a pharmacy or dispensary environment, with a good understanding of dispensing processes, SOPs and the importance of compliance. You’re confident using PMR systems, handling stock, and supporting the smooth day-to-day running of a busy dispensary.
Above all, you’ll care about delivering a safe, high-quality service and making a positive difference to patients every day.
Qualifications & Experience
To be successful for the Trainee Dispenser role, you will need to possess the following skills and experience:
•Relevant dispensing qualification desirable or willingness to undertake training
•Good attention to detail and high levels of concentration
•Previous experience in a pharmacy or dispensary environment
•Confidence using Patient Medication Record (PMR) systems
•Familiarity with stock control, ordering, and safe storage of medicines
•Experience handling patient queries (phone, email, or in person) in a professional manner
•Experience working within data protection and confidentiality guidelines
•Excellent communication and customer service skills
•Excellent team working skills
•Strong understanding of SOPs and legal requirements within a pharmacy setting
•Ability to manage workload and prioritise tasks in a busy dispensary
•Understanding of patient safety principles and risk identification
•Good level of I.T. literacy.
Company Benefits
Working with an NHS-focused organisation means doing work that truly matters, every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. And that’s just the start. We also offer:
•Funded training
•Enhanced Maternity & Paternity
•30 days’ annual leave, including Christmas Day, Boxing Day, and New Year’s Day, with all other bank holidays flexible to take at your convenience
•Health & Wellbeing benefits
•Staff discount
•Sick Pay Scheme
•Blue light card membership is available
•Free seasonal flu vaccination
•Regular social events.
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email [email protected]
At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer.
For more information about how we handle candidate data or to exercise your rights, please contact [email protected]
