Channel and Customer Research Analyst
Channel and Customer Research Analyst

Channel and Customer Research Analyst

Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct research and interviews to uncover market insights and trends.
  • Company: Join AlphaSense, a leading AI-driven market intelligence company.
  • Benefits: Competitive salary, flexible work options, and growth opportunities.
  • Why this job: Be part of a dynamic team shaping the future of market research.
  • Qualifications: Strong communication skills and a passion for research.
  • Other info: Fast-paced environment with a focus on innovation and collaboration.

The predicted salary is between 30000 - 40000 ÂŁ per year.

About AlphaSense

The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.

About The Team

This team provides timely channel checks and voice‑of‑customer interviews that reveal real‑time demand signals, competitive dynamics, and purchasing behaviour across priority industry verticals. By identifying the right operator, distributor, or end‑customer profiles—and engaging them at the optimal moment in the quarter—we help investors surface differentiated, actionable insights. Channel & Customer Research (CCR) delivers scalable primary research that provides real‑time insight into company performance and industry conditions.

About The Role

Analysts are the execution engine for our Channel and Customer Research offering. You will:

  • Map the expert universe for assigned verticals
  • Source and vet high‑value channel partners and customers
  • Build long‑term relationships with key channel sources
  • Coordinate and monitor interviews
  • Form sector expertise through regular and consistent research to remain up‑to‑date on industry trends and news

This role blends investigative research, stakeholder management, and rapid‑fire project execution—perfect for early‑career professionals eager to accelerate their learning curve inside a high‑growth, data‑driven organization.

What You’ll Do

  • Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best‑fit experts; negotiate honoraria that balance insight value with cost discipline.
  • Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.
  • Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.
  • Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile—ensuring the best and most relevant insights are captured.
  • Interview Facilitation: Schedule sessions at optimal times in the sell‑side calendar; monitor calls, troubleshoot tech issues, and capture real‑time highlights.
  • Quality & Compliance: Uphold rigorous data‑privacy standards and maintain accurate records in internal CRM and workflow tools.
  • Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

Who You Are

  • Energetic Team Player: You have a proven ability to manage fast turnaround projects, meet deadlines and targets while maintaining a team‑first mentality.
  • Adaptable: You are a creative problem solver who is comfortable with changes and new challenges.
  • Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project.
  • Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously.
  • Detail Oriented: You have a strong attention to detail, with the ability to discern and precisely document the core elements of an expert’s relevant skills or experience vis‑a‑vis a defined scope.
  • Excellent Communicator: You’ll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network.
  • Goal Oriented: You are motivated by the idea of identifying and delivering the best‑possible expert profiles for each project scope quickly and efficiently.

AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity.

Channel and Customer Research Analyst employer: CHEManager International

AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to grow and innovate within a high-growth, data-driven environment. With a commitment to professional development and a focus on collaboration, team members have access to meaningful opportunities for advancement while contributing to impactful market intelligence solutions. Located in the vibrant city of New York, employees enjoy a stimulating urban atmosphere alongside competitive benefits and a strong emphasis on work-life balance.
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Contact Detail:

CHEManager International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Channel and Customer Research Analyst

✨Tip Number 1

Networking is key! Reach out to professionals in your field on LinkedIn or at industry events. Don’t be shy—ask for informational interviews to learn more about their experiences and share your interest in roles like the Channel and Customer Research Analyst.

✨Tip Number 2

Prepare for interviews by researching AlphaSense and its market intelligence offerings. Understand how they leverage AI for insights, and think about how your skills can contribute to their mission. This will show you’re genuinely interested and ready to hit the ground running!

✨Tip Number 3

Practice your communication skills! As an analyst, you’ll need to engage with experts and stakeholders. Try mock interviews with friends or use online resources to refine your pitch and ensure you can convey your ideas clearly and confidently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for updates on new roles that might fit your skills and interests.

We think you need these skills to ace Channel and Customer Research Analyst

Expert Sourcing
Stakeholder Management
Investigative Research
Project Execution
Data Analysis
Interview Facilitation
Quality Assurance
Compliance Management
Communication Skills
Organisational Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Relationship Building

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Channel and Customer Research Analyst role. Highlight relevant experiences and skills that align with what we’re looking for, like your investigative research abilities and communication skills.

Show Your Enthusiasm: Let your passion for market intelligence and data-driven insights shine through in your application. We love candidates who are genuinely excited about the role and our mission at AlphaSense!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, just like you’ll need to do in the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at CHEManager International

✨Know Your Stuff

Before the interview, dive deep into AlphaSense and its offerings. Familiarise yourself with their AI-driven market intelligence and how it impacts decision-making. Being able to discuss specific features or recent developments will show your genuine interest and understanding of the company.

✨Master the Art of Communication

As a Channel and Customer Research Analyst, you'll be engaging with industry experts regularly. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you would approach sourcing and vetting experts, as well as how you'd handle interviews to capture valuable insights.

✨Showcase Your Organisational Skills

Highlight your ability to manage multiple tasks and deadlines. Bring examples of how you've successfully prioritised projects in the past. This role requires juggling various responsibilities, so demonstrating your organisational prowess will set you apart from other candidates.

✨Be Inquisitive and Adaptable

During the interview, express your curiosity about the industry and your eagerness to learn. Share instances where you've adapted to new challenges or solved problems creatively. This will resonate well with AlphaSense's fast-paced environment and their focus on continuous improvement.

Channel and Customer Research Analyst
CHEManager International

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