Innovation Manager

We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .

Site Hybrid (physical location: Ferguson House, 15 Marylebone Road, London NW1 5JD) Town London Salary £66,274 - £73,496 per annum incl. HCAS Salary period Yearly Closing 01/11/2026 23:59 Interview date 16/11/2026

Job overview

· The role ofInnovation Manageris to support complex change by bringing energy, expertise, and empathy to bear in the development, execution, and management of innovation projects.

· The role primarily supports project delivery, drawing on skills and practices relating to problem definition, scoping and planning, research and analysis, project management, and reflecting and learning.

· The role also includes active participation in the development and culture of Imperial College Health Partners (ICHP) as an organisation, sharing responsibility for making ICHP a great place to work.

Main duties of the job

The post-holder will work on several (e.g. two-to-three) external projects at one time. This will include a mixture of shorter-term projects (of circa six to twelve weeks), and projects within longer term programmes of activity (circa twelve months).

The post-holder is responsible for shaping and overseeing the delivery of projects (including coordinating research, analysis, and materials production), working with significant self-direction; and for providing support to successfully manage the completion of the project to time and within the allocated resources.

Working for our organisation

ICHP is a partnership organisation bringing together healthcare providers and universities across North West London. We work collaboratively across our health and research ecosystem in NWL and with industry partners to deliver innovation in practice.

Our goals:

• Health: a healthier population, enabled by a systematic focus on prevention, detection and treatment of disease
• Growth: a vibrant UK economy driven by a productive population and thriving healthcare and life sciences industry
• Service: a sustainable health and care service that delivers high quality care for all citizens

Our priorities:

• Create: cultivate the best conditions for the end-to-end testing and scaling of innovation
• Advance: data-driven change, harnessing our capabilities and assets across the lifecycle
• Sustain: support our members with the problems of today, enabling an NHS Fit for the Future
• Shape: the future of health through investments in advanced technologies and funding models

We deliver our goals and priorities through our core portfolios (missions) and our plus work (fee for service).

• Cardiorenal Metabolic Disease
• Real World Evidence
• Evaluation
• Qualitative Insights
• Service Transformation

Detailed job description and main responsibilities

You will be working across a complex set of relationships, challenges, and innovations to contribute to service transformation. You will be able to think laterally, build strong trusted relationships quickly, and work as a productive team member. You will bring an appetite for analytics, evidence, and learning in everything you do and have an ability to understand new subjects rapidly. In particular, the Innovation Manager is expected to:

• Demonstrate behaviours that live our organisational values of collaboration, courage, quality, and impact
• Show a commitment to learning, self-reflection, appraisal, and development, including undertaking a Personal Development Plan annually
• Operate in an environment of significant complexity and ambiguity, taking time to understand the context of the operating environment and demonstrating good judgement (including seeking counsel from others when needed)
• Exhibit a curiosity about the work going on across the organisation, and share with others, internally and externally, impactful work that ICHP supports to enable innovation and resolve complex problems
• Actively seek to participate in available project opportunities, with an approximate expectation of being involved in project work for up to 80-85% of your time, and working on several projects at any one time (with a mix of longer‑term and shorter‑term projects). This is not a formal performance metric, but a rule‑of‑thumb to guide decisions about workload and resourcing.

The description of the role is generic, without reference to specific projects or programmes, which will change over time. Postholders will be assigned to specific projects and programmes during the year, in line with the objectives and development plan agreed each year. Postholders will be expected to work in project-based ’matrix’ teams, working with colleagues drawn from across the organisation.

Person specification

Values, Behaviours and Personal Attributes

• Demonstrable commitment to the organisation’s values: collaboration, courage, quality and impact
• Commitment to quality, promoting high standards and consistently improving patient outcomes
• Demonstrates and promotes high standards of quality customer care to internal and external customers
• Problem‑solving skills and a can‑do attitude
• Commitment to continual improvement
• Flexibility to look beyond existing structures and ways of working to develop more effective and innovative approaches
• Tenacity in completing tasks and willingness to ask for help when required
• Methodical approach with strong attention to detail
• Works across boundaries, seeking collective success and valuing the contributions of others
• Self‑awareness and emotional intelligence, with cultural sensitivity and awareness; able to act on feedback
• Professional conduct in relation to confidentiality, security, integrity, honesty, performance, attendance and appearance
• Health clearance by Occupational Health for the specified role

Skills and Capabilities

• Ability to work autonomously, making appropriate decisions and seeking management support when required
• Ability to prioritise workload effectively in a fast‑paced, pressured environment and work to strict deadlines using a systematic approach
• Competence in working with quantitative and qualitative data to produce relevant, robust and action‑oriented conclusions
• Advanced Microsoft Office skills to produce reports, letters, presentations, spreadsheets and email correspondence
• Excellent written and verbal communication skills, with confidence to communicate effectively with different audiences
• Developed communication skills to deliver key messages to a wide range of internal and external stakeholders, including very senior audiences
• Ability to work as part of a team and establish and maintain good working relationships
• Highly organised, able to prioritise, and flexible to with emergence of issues in a rapidly changing, dynamic environment. Ability to anticipate issues and create solutions and to resolve problems in relation to project or service delivery
• Ability to build trusted stakeholder relationships and wide support networks in a political context.
• Ability to build effective partnerships, common purpose, and shared understanding across a range of diverse and competing views.
• Ability to lead people with vision and integrity, demonstrating the courage to do the right thing.
• Ability to motivate high performing teams, mobilising individuals, and teams around shared goals.

Knowledge and Experience

• Overview knowledge and understanding of the NHS, including funding and organisational realities
• Experience of delivering complex healthcare‑related improvement projects and programmes alongside senior clinical and operational professionals
• Experience of developing, delivering and managing complex improvement projects as part of a multi‑disciplinary team
• Knowledge health research methods, health research methods, and systems thinking
• Experience in managing a budget
• Experience in leading managing middle‑grade (Band 6/7) and senior staff (Band 8+) staff
• Experience of working at a senior level in health service, local authority, academic, or related field
• Proven experience of establishing and leading on national strategic work in relation to policy development, operations, and systems

Qualifications

• Bachelor’s degree or equivalent experience
• PRINCE2 or equivalent experience in the management of complex projects
• Evidence of post‑qualifying and continuing professional development

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine‑readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK

Name Debbie So Job title Senior Innovation Manager Email address debbie.so@imperialcollegehealthpartners.com

The recruitment team are available to provide support from 9am–5pm, Mon–Fri. To contact the team please call the Trust switchboard and ask for ‘Recruitment team, Human Resources Department’.

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