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- Tasks: Supervise health club operations and ensure top-notch customer service.
- Company: Join a leading hotel chain committed to health, fitness, and inclusivity.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Dynamic workplace with opportunities for personal growth and community engagement.
- Why this job: Inspire others in their fitness journey while developing your career in a vibrant environment.
- Qualifications: Experience in supervising teams and relevant fitness qualifications preferred.
The predicted salary is between 24000 - 30000 £ per year.
Do you have a love for inspiring health & fitness? Are you passionate about providing outstanding service to guests?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Control the health club from an operational level, always ensuring high customer service levels and carrying out daily health & safety procedures to ensure a safe environment for all users of the health club facilities. You will support the Health Club Manager to ensure that you and the team are maximising on all sales and membership sale opportunities.
Is this the role for me?
- Previous experience supervising a team within a health club
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be a distinct advantage
- Qualifications in water testing, pool plant and pool lifeguard/responder
- Excellent customer service and communication skills
Spa Opening Times: Monday - Friday: 10:00am - 18:00pm | Saturday & Sunday: 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:00pm | Saturday & Sunday 8:00am - 19:00pm
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Supervisor employer: Cheltenham Chase Hotel & Spa
Contact Detail:
Cheltenham Chase Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Supervisor
✨Tip Number 1
Get to know the health club scene! Visit local gyms and clubs, chat with staff and members, and soak up the vibe. This will help you understand what makes a great health club supervisor and give you some solid talking points for interviews.
✨Tip Number 2
Network like a pro! Connect with fitness professionals on LinkedIn or attend local fitness events. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Show off your passion for health and fitness in interviews! Share your personal fitness journey or any community initiatives you've been involved in. It’s all about demonstrating that you live and breathe this stuff!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on new roles and opportunities within The QHotels Collection.
We think you need these skills to ace Health Club Supervisor
Some tips for your application 🫡
Show Your Passion: Let your love for health and fitness shine through in your application. We want to see how passionate you are about inspiring others and providing top-notch service to guests.
Highlight Relevant Experience: Make sure to showcase any previous experience you have supervising a team or working in a health club. We’re looking for those standout moments that demonstrate your skills and qualifications.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Health Club Supervisor role by mentioning specific skills like customer service and communication that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Cheltenham Chase Hotel & Spa
✨Know Your Stuff
Make sure you brush up on your knowledge of health and fitness. Understand the latest trends in the industry, and be ready to discuss how you can inspire others to lead healthier lives. This shows your passion and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to maintain high customer service levels, which is crucial for this position.
✨Be Ready for Operational Questions
Since you'll be controlling the health club from an operational level, expect questions about daily procedures and health & safety protocols. Familiarise yourself with these processes and be prepared to explain how you would ensure a safe environment for all users.
✨Highlight Your Team Leadership Experience
If you've supervised a team before, come prepared with examples of how you motivated and managed your team. Discuss any challenges you faced and how you overcame them. This will show that you're capable of supporting the Health Club Manager effectively.