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- Tasks: Ensure exceptional guest experiences in various Food & Beverage areas.
- Company: Join the vibrant team at Cheltenham Chase hotel, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and support for training and qualifications.
- Why this job: Flexible hours to fit around your studies while delivering great service.
- Qualifications: Passion for customer service and strong organisational skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 13 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Conference & Events Team Member in Gloucester employer: Cheltenham Chase Hotel & Spa
Contact Detail:
Cheltenham Chase Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Team Member in Gloucester
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you show genuine interest in their mission and culture during your interview, it’ll set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to guest service and teamwork. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Conference & Events Team Member in Gloucester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share specific examples of how you've gone above and beyond in customer service. This will help us understand why you're the perfect fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to know how your background aligns with the role of Conference & Events Team Member, so don’t hold back on showcasing your strengths!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and keep your sentences short. This makes it easier for us to read and understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Cheltenham Chase Hotel & Spa
✨Know Your Guest Experience
Make sure you understand what exceptional guest service means. Research the hotel’s values and think about how you can contribute to creating a memorable experience for guests. Be ready to share examples of how you've delivered great service in the past.
✨Familiarise Yourself with the Venue
Take some time to learn about Cheltenham Chase hotel and its facilities. Knowing the layout, dining options, and leisure activities will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Time Management Skills
Prepare to discuss how you manage your time effectively, especially in a busy environment. Think of specific instances where you successfully juggled multiple tasks or worked under pressure, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team ensures high standards of guest satisfaction. This shows your genuine interest in the position and the company.
