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- Tasks: Supervise health club operations, ensuring top-notch customer service and safety.
- Company: Join a leading hotel chain committed to diversity and inclusion.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a difference in people's fitness journeys while developing your career.
- Qualifications: Experience in health club supervision and relevant fitness qualifications preferred.
The predicted salary is between 25000 - 30000 £ per year.
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND......much, much more!
What will I do? Control the health club from an operational level, always ensuring high customer service levels, making sure to carry out daily health & safety procedures ensuring a safe environment for all users of the health club facilities. You will support the Health Club Manager to ensure that you and the team are maximising on all sales and membership sale opportunities.
Is this the role for me?
- Previous experience supervising a team within a health club
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be a distinct advantage
- Qualifications in water testing, pool plant and pool lifeguard/responder
- Excellent customer service and communication skills
Spa Opening Times: Monday - Friday: 10:00am - 18:00pm | Saturday & Sunday: 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:00pm | Saturday & Sunday 8:00am - 19:00pm
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122‐bedroom property and has the Hardy's restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Supervisor in Henley on Thames employer: Cheltenham Chase - Health Club
Contact Detail:
Cheltenham Chase - Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Supervisor in Henley on Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the lookout for a Health Club Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow The QHotels Collection on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job opportunities they might share. Plus, it’s a great way to connect with potential colleagues!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you’ve gone above and beyond for customers. This will show that you’re ready to maintain high service levels at the health club.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks we offer, like free health club membership and training support, right there!
We think you need these skills to ace Health Club Supervisor in Henley on Thames
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience supervising a team in a health club. We want to see how you've led teams and ensured high customer service levels, so don’t hold back!
Tailor Your Application: Take a moment to tailor your application to the role. Mention your qualifications, like your Personal Trainer or Fitness Instructor level 2, and any relevant certifications. This helps us see why you’re the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like free health club membership and discounts.
How to prepare for a job interview at Cheltenham Chase - Health Club
✨Know Your Stuff
Make sure you brush up on your knowledge of health club operations and customer service. Familiarise yourself with the daily health and safety procedures, as well as any relevant qualifications like pool lifeguard training. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Health Club Supervisor, you'll be leading a team. Prepare examples from your past experience where you've successfully supervised or motivated a team. Highlight how you maximised sales opportunities and improved customer satisfaction – this will demonstrate your capability to manage effectively.
✨Be Customer-Centric
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, showing that you can maintain high service levels even under pressure.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the health club's operations, team dynamics, or future goals. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.