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- Tasks: Supervise the health club, ensuring top-notch customer service and safety.
- Company: Join a leading hotel chain committed to diversity and inclusion.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a vibrant health club environment.
- Qualifications: Experience in supervising teams and relevant fitness qualifications.
The predicted salary is between 25000 - 30000 £ per year.
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Control the health club from an operational level, always ensuring high customer service levels, making sure to carry out daily health & safety procedures ensuring a safe environment for all users of the health club facilities. You will support the Health Club Manager to ensure that you and the team are maximising on all sales and membership sale opportunities.
Is this the role for me?
- Previous experience supervising a team within a health club
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be a distinct advantage
- Qualifications in water testing, pool plant and pool lifeguard/responder
- Excellent customer service and communication skills
Spa Opening Times: Monday - Friday: 10:00am - 18:00pm | Saturday & Sunday: 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:00pm | Saturday & Sunday 8:00am - 19:00pm
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122‑bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Supervisor employer: Cheltenham Chase - Health Club
Contact Detail:
Cheltenham Chase - Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out The QHotels Collection's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience supervising teams and ensuring customer satisfaction.
✨Tip Number 3
Show off your skills! Bring along any relevant qualifications or certifications, like your Personal Trainer level 2 or lifeguard training. This not only proves your expertise but also shows you're serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the Health Club Supervisor position.
We think you need these skills to ace Health Club Supervisor
Some tips for your application 🫡
Show Your Passion for Health and Fitness: When writing your application, let us see your enthusiasm for health and fitness shine through! Share any personal experiences or achievements that highlight your commitment to promoting a healthy lifestyle.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your previous supervisory experience and any relevant qualifications, like your Personal Trainer certification, to show us you’re the perfect fit for the role.
Emphasise Customer Service Skills: Since excellent customer service is key in this role, don’t forget to mention your communication skills and any past experiences where you’ve gone above and beyond for customers. We love candidates who can create a welcoming environment!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cheltenham Chase - Health Club
✨Know Your Stuff
Make sure you brush up on your knowledge of health club operations and customer service. Familiarise yourself with the daily health and safety procedures, as well as any relevant qualifications like pool lifeguard training. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Health Club Supervisor, you'll be leading a team. Prepare examples from your past experience where you've successfully supervised or motivated a team. Highlight how you maximised sales opportunities and improved customer satisfaction – this will demonstrate your capability to manage effectively.
✨Be Personable and Engaging
Excellent communication skills are key in this role. Practice your conversational skills and be ready to engage with the interviewers. Show them your passion for fitness and customer service, and don’t hesitate to share personal anecdotes that reflect your enthusiasm for the industry.
✨Ask Thoughtful Questions
Prepare some insightful questions about the health club's operations, team dynamics, or future goals. This not only shows your interest in the position but also gives you a chance to assess if the company culture aligns with your values. It’s a win-win!