Revenues and Benefits Support Officer
Revenues and Benefits Support Officer

Revenues and Benefits Support Officer

Cheltenham Full-Time 22000 - 28000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Support the delivery of essential revenues and benefits services to the community.
  • Company: Join Cheltenham Borough Council, an award-winning organisation dedicated to making a difference.
  • Benefits: Enjoy a competitive salary and the chance to work in a supportive environment.
  • Why this job: Make a real impact in your community while developing valuable skills.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: This is a full-time, permanent position based in Cheltenham.

The predicted salary is between 22000 - 28000 £ per year.

Join Cheltenham Borough Council as a Revenues and Benefits Support Officer and help deliver vital frontline services that make a real difference to our community.

Location: Municipal Offices, Promenade, Cheltenham GL50 9SA

Salary: £25,992 - £27,269 per annum

Job Type: Full Time, Permanent

Closing date: Wednesday 9th July 2025

Come and work for an award-winning organisation!

Revenues and Benefits Support Officer employer: Cheltenham Borough Council

Join Cheltenham Borough Council, an award-winning organisation dedicated to serving our community with integrity and passion. As a Revenues and Benefits Support Officer, you will enjoy a supportive work culture that prioritises employee growth and development, alongside competitive benefits. Located in the heart of Cheltenham, you will be part of a team that values collaboration and makes a meaningful impact on local lives.
C

Contact Detail:

Cheltenham Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Revenues and Benefits Support Officer

✨Tip Number 1

Familiarise yourself with the specific services offered by Cheltenham Borough Council. Understanding their approach to revenues and benefits will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Network with current or former employees of Cheltenham Borough Council. They can provide valuable insights into the work culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare for potential interview questions by researching common challenges faced in revenues and benefits roles. Being able to discuss these issues and propose solutions will show your proactive approach.

✨Tip Number 4

Stay updated on local government policies and changes in benefits regulations. This knowledge will not only enhance your understanding but also demonstrate your commitment to the role and the community.

We think you need these skills to ace Revenues and Benefits Support Officer

Customer Service Skills
Attention to Detail
Data Entry Skills
Knowledge of Revenues and Benefits Legislation
Communication Skills
Problem-Solving Skills
Time Management
IT Proficiency (including Microsoft Office)
Teamwork
Confidentiality and Data Protection Awareness
Organisational Skills
Ability to Work Under Pressure
Adaptability
Empathy and Understanding

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Revenues and Benefits Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Use bullet points for clarity and focus on quantifiable results where possible, especially in roles related to customer service or financial administration.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how you meet the job criteria. Express your enthusiasm for working with Cheltenham Borough Council and your commitment to delivering excellent community services.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Cheltenham Borough Council

✨Understand the Role

Make sure you thoroughly read the job description for the Revenues and Benefits Support Officer position. Familiarise yourself with the key responsibilities and how they contribute to the community, as this will help you answer questions more effectively.

✨Show Your Passion for Community Service

During the interview, express your enthusiasm for working in a role that directly impacts the community. Share any relevant experiences or motivations that demonstrate your commitment to public service and helping others.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific situations related to revenues and benefits. Think of examples from your past experiences where you successfully resolved issues or provided support, and be ready to discuss them in detail.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the team, the challenges they face, and the goals of the department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Revenues and Benefits Support Officer
Cheltenham Borough Council
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>