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- Tasks: Manage disabled facilities grants, ensuring compliance and delivering exceptional customer support.
- Company: Join Cheltenham Borough Council, an award-winning organisation dedicated to community growth and innovation.
- Benefits: Enjoy flexible working, generous holidays, a strong pension, and comprehensive learning opportunities.
- Why this job: Make a real difference in your community while thriving in a supportive and dynamic environment.
- Qualifications: Graduate or equivalent in housing/building, with excellent communication skills and safeguarding focus.
- Other info: Two days paid volunteering time and enhanced maternity/paternity schemes available.
The predicted salary is between 29000 - 32000 £ per year.
Are you passionate about making a difference in your community? Join the Cheltenham Borough Council team as a Disabled Facilities Grants Officer and play a key role in enhancing the lives of residents!
Location: Cheltenham, GL52 5QJ
Salary: £34,314 - £37,035 per annum
Job Type: Full Time, Permanent
Closing date: 16 April 2025
Come and work for an award-winning organisation! We are an ambitious and forward-thinking council dedicated to making Cheltenham a great place to live and work. By supporting thriving communities and businesses while preserving the town's unique character, we create opportunities for growth and innovation.
As an employer, we are committed to fairness, respect, and creating a stimulating environment where our people can thrive. With benefits like flexible working arrangements, generous holiday allowances, a strong pension scheme, and comprehensive learning and development opportunities, we empower our team to reach their full potential. Together, we're building a vibrant future for Cheltenham and its people.
Disabled Facilities Grants Officer - The Role:
We are seeking a skilled Disabled Facilities Grants Officer to oversee the technical, specialist, and administrative aspects of disabled facilities grants and other discretionary grants, ensuring compliance with legislative requirements and the Council's Housing Assistance Policy. You will be responsible for managing referrals and processing applications across all housing tenures, from initial receipt through to completion. Your role will focus on delivering value for money, providing exceptional customer support, and effectively managing projects.
Key Responsibilities:
- Take responsibility for the timely processing of grant referrals through effective collaboration with applicants, occupational therapists, contractors and agents.
- Act as a point of contact providing specialist technical support on the legislation and building elements for disabled adaptations, general housing construction, repair and the Housing Health and Safety Rating Scheme (HHSRS) to all parties.
- Conduct grant eligibility checks for each case and assess any financial contributions from the applicant, keeping the applicant informed at all stages.
- Carry out site inspections at identified stages of the grant delivery process to assess the works, liaising with contractors, agents and applicants as necessary.
- Draft and/or review plans and schedule of works.
Requirements:
- Graduate or higher-level equivalent qualification in a housing, building, surveying or a related subject or significant experience in the delivery of disabled facilities grant work.
- Membership of a professional institute or working towards membership.
- Excellent communications skills, communicating with internal and external partners clearly and concisely at all levels.
- Ability to put adult and child safeguarding at the front and centre.
- Ability to maintain accurate records on the data management system and produce and interpret data for statistical performance.
Benefits:
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
- A generous holiday entitlement of 26 days rising to 31 days after five years.
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
- A comprehensive programme of learning and development.
- Two days paid time off for volunteering.
- Enhanced maternity and paternity schemes.
- An employee counselling service.
- Free eye tests (for some posts) and contribution towards the cost of glasses.
- A cycle to work scheme.
- Low-cost town centre parking for some jobs, depending on work location.
- A commitment to employee wellbeing.
If you're ready to make a positive impact and help our community thrive, apply now to become a Disabled Facilities Grants Officer with Cheltenham Borough Council!
Disabled Facilities Grants Officer in Cheltenham employer: Cheltenham Borough Council
Contact Detail:
Cheltenham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disabled Facilities Grants Officer in Cheltenham
✨Tip Number 1
Familiarise yourself with the specific legislation and policies related to disabled facilities grants. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend local community events or workshops where you can meet occupational therapists, contractors, and other stakeholders who are involved in the grant process.
✨Tip Number 3
Prepare to discuss your experience with project management and customer support during the interview. Highlight any relevant examples where you've successfully managed similar projects or provided exceptional service to clients.
✨Tip Number 4
Research Cheltenham Borough Council's recent initiatives and achievements. Being knowledgeable about their current projects and values will show your genuine interest in contributing to the community and aligning with their goals.
We think you need these skills to ace Disabled Facilities Grants Officer in Cheltenham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Disabled Facilities Grants Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant qualifications, experience in housing or building, and any memberships in professional institutes. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage grants effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for making a difference in the community and detail your understanding of the role. Highlight your communication skills and experience in managing projects, as well as your commitment to safeguarding practices.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Cheltenham Borough Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Disabled Facilities Grants Officer. Familiarise yourself with the legislative requirements and the Council's Housing Assistance Policy, as these will likely come up during your interview.
✨Show Your Passion for Community Work
Demonstrate your enthusiasm for making a difference in the community. Share any relevant experiences or projects where you've positively impacted people's lives, especially in relation to disabled facilities or housing.
✨Prepare for Technical Questions
Be ready to answer technical questions related to building regulations, grant processes, and the Housing Health and Safety Rating Scheme (HHSRS). Brush up on your knowledge in these areas to showcase your expertise.
✨Highlight Your Communication Skills
Since the role involves liaising with various stakeholders, emphasise your communication skills. Provide examples of how you've effectively communicated with different parties in previous roles, ensuring clarity and understanding.
