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- Tasks: Coordinate home adaptations to help residents live safely and independently.
- Company: Join Cheltenham Borough Council, dedicated to improving community lives.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Other info: Be part of a collaborative team focused on delivering high-quality service.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Strong communication and organisational skills; experience with financial data is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Join Us as an Adaptations Coordinator at Cheltenham Borough Council – Helping Everybody Live Safely and Independently at Home
Are you passionate about improving lives and making a real difference in your community? Cheltenham Borough Council is looking for a proactive and detail-oriented Adaptations Coordinator to support our Disabled Facilities Grants (DFG) Team. Help residents live safely and independently in their homes by coordinating vital adaptations across all housing tenures; including homes which are rented from the council, social landlords, private landlords and privately owned.
What You’ll Do
– Be the first point of contact for referrals from Occupational Therapists and residents seeking home adaptations.
– Manage and update multiple databases including Uniform, internal spreadsheets, and Housing Services systems.
– Conduct means tests for DFG applications, handle sensitive financial data, and signpost applicants to relevant benefits.
– Liaise with internal teams and external agencies to ensure smooth processing—from asbestos surveys to land registry checks.
– Allocate referrals, support Surveyors and Grant Officers, and help determine the most suitable adaptation route.
– Maintain accurate casework records and prepare reports to support decision-making.
– Administer payments, manage shared mailboxes, and oversee web content related to DFG services.
– Handle low-level case management for straightforward DFG cases as needed.
What We’re Looking For
– A strong communicator with excellent organisational skills.
– Comfortable working with financial data and navigating multiple systems.
– A collaborative team player who can build effective relationships across departments.
– Someone who thrives in a customer-focused environment and is committed to delivering high-quality service.
We reserve the right to close applications prior to the closing date.
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Adaptations Co-Ordinator employer: Cheltenham Borough Council
Contact Detail:
Cheltenham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adaptations Co-Ordinator
✨Tip Number 1
Familiarise yourself with the Disabled Facilities Grants (DFG) process and the specific adaptations that can be made to homes. Understanding the nuances of these grants will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Network with professionals in the field, such as Occupational Therapists and housing officers. Building relationships with these individuals can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. Be ready to discuss specific situations where your attention to detail made a difference.
✨Tip Number 4
Showcase your customer service experience during any interactions. Highlight instances where you've gone above and beyond to assist clients or colleagues, as this aligns perfectly with the role's focus on delivering high-quality service.
We think you need these skills to ace Adaptations Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Adaptations Coordinator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in coordinating projects, managing databases, or working with financial data. Use specific examples to demonstrate your organisational skills and ability to work collaboratively.
Showcase Communication Skills: As a strong communicator is essential for this role, make sure to illustrate your communication skills in your application. Mention instances where you successfully liaised with different teams or stakeholders to achieve a common goal.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Cheltenham Borough Council
✨Show Your Passion for Community Service
Make sure to express your enthusiasm for improving lives and making a difference in the community. Share any relevant experiences or projects that highlight your commitment to helping others, especially in the context of home adaptations.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational abilities. Discuss how you have managed multiple tasks or databases in previous roles, as this will be crucial for handling the various systems mentioned in the job description.
✨Highlight Communication Skills
Since the role requires liaising with various stakeholders, be ready to discuss how you effectively communicate with different teams and individuals. Use specific examples to illustrate your ability to build relationships and work collaboratively.
✨Familiarise Yourself with Financial Data Handling
As the role involves managing sensitive financial data, it’s important to demonstrate your comfort with this aspect. Be prepared to discuss any experience you have with financial processes or data management, and how you ensure accuracy and confidentiality.