Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Practice Manager and oversee admin operations in a friendly GP practice.
- Company: A small, close-knit NHS GP practice in vibrant Chelsea and Kensington.
- Benefits: Stable hours, great work-life balance, and a supportive team environment.
- Why this job: Make a real difference in patient care while developing your admin skills.
- Qualifications: Experience in General Practice and NHS admin roles, plus SystmOne knowledge.
- Other info: Join a dedicated team focused on quality care and community relationships.
The predicted salary is between 30000 - 40000 £ per year.
We are a friendly, well-established small GP practice in the heart of Chelsea and Kensington, serving just over 3,500 patients with two dedicated GP partners. We deliver high-quality, personalised care in a close-knit, supportive environment. As our Senior GP Practice Administrator, you will support the Practice Manager (your direct line manager) in the smooth and efficient running of the practice. This hands-on senior role includes overseeing administrative operations, managing workflows, patient records, registrations, correspondence and data quality, plus providing leadership to the admin and reception teams. You will work closely with the GP partners in a varied, rewarding position with real influence. Located in Chelsea and Kensington, we offer excellent transport links, stable hours and great work-life balance in a friendly team. If you are an organised, proactive and experienced primary care administrator, this is a fantastic opportunity to make a real difference. We’d love to hear from you.
Main duties of the job
- The main duties involve a mix of clinical admin, patient screening, reception work and support for the Practice Manager (Monday—Wednesday).
- Managing the admin inbox and clearing SystmOne tasks.
- Handling key screening programmes (diabetic eye screening recalls and smear test invites).
- Running QOF dashboards, booking patients to meet targets, and reporting monthly progress.
- Processing patient registrations, deductions and chasing outstanding referrals (including 2-ww urgent suspected cancer referrals).
- Performing dictation typing, sending patient letters and preparing insurance reports.
- Ordering stationery and equipment (with Practice Manager approval).
- Covering reception duties and assisting with ad-hoc projects or operations.
- Supporting compliance tasks, such as updating the compliance dashboard and helping with PPG (Patient Participation Group) meetings.
Overall, the role combines proactive administrative support with direct patient-facing reception work, while assisting the Practice Manager to ensure smooth practice operations and high-quality patient care.
About us
We are a small, friendly NHS GP practice located in the heart of Chelsea and Kensington, one of London’s most vibrant and desirable areas. With just over 3,500 registered patients and only two GP partners, we deliver high-quality, personalised primary care in a close-knit and supportive environment. Unlike larger super-practices or multi-site organisations, our small size means we can maintain a truly patient-centred approach. Everyone in the team knows the patients well, and we pride ourselves on building strong, long-term relationships with our local community. The practice is run collaboratively by the two GP partners, supported by a dedicated Practice Manager and a small, hardworking admin and clinical team. We are committed to providing excellent, accessible care while maintaining a positive and balanced working environment for our staff. Our focus is on quality rather than quantity, combining efficient modern systems (including SystmOne) with the personal touch that defines traditional general practice. This is a place where your contribution makes a visible, meaningful difference every day.
Job responsibilities
As Senior GP Practice Administrator, you will support the Practice Manager in running the practice on Monday—Wednesday. You will handle the admin inbox, SystmOne tasks, patient registrations, QOF dashboards, screening recalls, smear invites, referrals (including 2-ww), dictation, letters, stock ordering and compliance updates. You will also provide leadership to the admin and reception teams and cover reception duties when needed.
Person Specification
Experience
- Essential: Experience in General Practice, Experience in an admin role within NHS settings, Experience in SystmOne.
- Desirable: Experience in using SystemOne.
Qualifications
- Essential: GCSE grade A-C in English and Maths.
- Desirable: NVQ level 3.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Chelsea Medical Services
Address: 45 Rosary Gardens, London, SW7 4NQ
Employer’s website: https://www.chelseamedicalservices.co.uk/
GP Assistant (Senior Admin role) employer: Chelsea Medical Services
Contact Detail:
Chelsea Medical Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant (Senior Admin role)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who might know someone at Chelsea Medical Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the practice. Understand their values and how they deliver patient care. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved admin processes or enhanced patient care in previous roles. This will demonstrate your proactive approach and leadership potential, which is key for the Senior GP Practice Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our friendly team right from the start.
We think you need these skills to ace GP Assistant (Senior Admin role)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in general practice and NHS admin roles. We want to see how your skills align with the responsibilities of the Senior GP Practice Administrator position.
Showcase Your Organisational Skills: Since this role involves managing workflows and patient records, it’s essential to demonstrate your organisational abilities. Share specific examples of how you've successfully managed similar tasks in the past.
Highlight Your Team Spirit: We’re a close-knit team, so it’s important to show that you can work well with others. Mention any experiences where you’ve collaborated effectively with colleagues or supported a team in achieving goals.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Chelsea Medical Services
✨Know Your Stuff
Make sure you brush up on your knowledge of SystmOne and general practice operations. Familiarise yourself with the specific duties mentioned in the job description, like managing patient records and handling screening programmes. This will show that you're not just interested in the role but also prepared for it.
✨Show Your Organisational Skills
As a Senior GP Practice Administrator, organisation is key. Prepare examples from your past experience where you've successfully managed workflows or improved administrative processes. Be ready to discuss how you can bring that same level of efficiency to their practice.
✨Emphasise Teamwork
This role involves working closely with the GP partners and admin teams. Highlight your experience in collaborative environments and how you’ve contributed to team success in previous roles. Share specific instances where your leadership made a difference.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice's approach to patient care and team dynamics. This not only shows your genuine interest in the role but also helps you gauge if the practice aligns with your values. For example, ask about their strategies for maintaining patient relationships in a small practice setting.