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For Companies At a Glance
- Tasks: Assist customers, manage stock, and ensure a great shopping experience.
- Company: Join Chelsea FC, a historic club with a legacy of success since 1905.
- Benefits: Enjoy competitive pay, discounts, training, and a vibrant work environment.
- Why this job: Be part of a passionate team and contribute to a world-renowned football club.
- Qualifications: Must love sport, have basic maths skills, and be a team player.
- Other info: Flexible hours available; apply early as positions may fill quickly.
Brief Description
Job Title – Megastore Sales Assistant
Location – Stamford Bridge
Hours – Permanent, Part-Time
There are 4 available roles: 2x 16hrs per week, 1x 12hrs per week and 1x 8hrs per week
Closing date: 11th September
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
About Us
As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.
Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.
If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!
About The Team
We welcome visitors with a smile and show willingness to assist with any queries guests may have, whether they are looking for a particular item or giving advice on sizing – nothing is too much trouble, as guests should leave the store having had an excellent store experience that keeps them returning.
What We’re Looking For
We are seeking Sales Assistants to support the store in achieving excellent visual presentation of the Chelsea Football Club merchandise and ensuring the consistent delivery of exceptional customer service to all visitors. You will be required to have knowledge of the shops floors, enabling guests to be ushered in the right direction, along with processing of any purchases at the cash register. Stock replenishments and shipping/receiving orders will also be part of your duties whilst in store, whilst ensuring proactive measures to prevent stock loss.
Must Haves/qualified By Demonstratable Experience To The Level Required
- A passion for Chelsea and/or love for sport.
- Basic maths knowledge (addition, subtraction, multiplication and division).
- Ability to communicate in English both verbally and in writing.
- Willing to work on a shift basis, as well as weekends/matchdays.
Nice To Haves
- Experience within Customer Service and/or Retail.
- Able to accomplish multiple tasks in a fast-paced environment.
- Able to work effectively with others in a team-oriented environment and provide excellent customer service.
- Experience with multi-tasking in a fast paced environment.
- Ability to work within a team orientated environment effectively.
What We Offer
- Attractive salary that evolves with the market and experience.
- Online and in-store employee discounts.
- Benefits package, Pension & Share scheme.
- Regular training on sales and products.
- A dynamic and motivating environment, which values diversity, equality and inclusion.
- Staff uniform to represent Chelsea Football Club
Our Commitment To Equality, Diversity And Inclusion
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. #J-18808-Ljbffr
Retail Assistant employer: Chelsea Football Club
Contact Detail:
Chelsea Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Chelsea Football Club's history and values. Being able to discuss the club's achievements and community initiatives during your interview will show your passion and commitment, making you a standout candidate.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will highlight your ability to provide excellent service, which is crucial for a Retail Assistant role.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts, especially on weekends and matchdays. Showing that you're willing to adapt to the store's needs can make you more appealing to the hiring team.
✨Tip Number 4
Network with current or former employees of Chelsea FC if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you demonstrated excellent communication skills and teamwork, as these are key for the Retail Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Chelsea FC and your love for sport. Mention specific experiences that relate to the job description, such as handling customer queries or working in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your basic maths skills and ability to communicate effectively in English. These are essential for processing purchases and assisting customers in the store.
Submit Early: Given the closing date of 11th September, it’s wise to submit your application as soon as possible. This will ensure you don’t miss out on the opportunity, especially if the positions fill up quickly.
How to prepare for a job interview at Chelsea Football Club
✨Show Your Passion for Chelsea
Make sure to express your enthusiasm for Chelsea Football Club during the interview. Share any personal experiences or connections you have with the club, as this will demonstrate your genuine interest in the role and align with their values.
✨Highlight Customer Service Skills
Prepare examples from your past experiences that showcase your ability to provide excellent customer service. Discuss how you've handled difficult situations or gone above and beyond to assist customers, as this is crucial for a Retail Assistant role.
✨Demonstrate Teamwork Abilities
Since the role requires working effectively within a team, be ready to discuss your experiences collaborating with others. Highlight specific instances where you contributed to a team's success or helped resolve conflicts.
✨Familiarise Yourself with Store Layout
Before the interview, take some time to learn about the store layout and the types of merchandise available. This knowledge will not only impress your interviewers but also show that you're proactive and ready to assist customers efficiently.
