Men\'s Team Receptionist

This is a fantastic opportunity to act as the face of the Club as a front-of-house concierge on reception in the men's team building; welcoming and signposting staff, players and visitors in a friendly and welcoming manner and handling administrative tasks. The role will involve working closely with the Security, Facilities and Operations departments across the Cobham campus.

Key Responsibilities

• Receive, greet and direct any visitors accordingly on their arrival to the men's team building, including signposting all colleagues to areas that are accessible to everyone and ensuring guests avoid privacy areas.
• Carry out administrative duties, including but not limited to: confirming meeting rooms, TV screen information share around the building, stationery ordering and other admin tasks as required.
• Receive and sign for any deliveries arriving to Main Reception and manage the post room, including receiving and distributing accordingly all post-related items to players and coaching staff.
• Receive and confirm staff work requests e.g. hot desk spaces, lunch provision and meeting spaces.
• Point of contact for first team building on all facilities requests, as well as tracking ongoing progress of reported issues.
• Morning walk through of the building ensure it is ready to open.
• Track facilities PPM schedule and reporting.
• Raising purchase orders and keep a record.
• Assist with facilities department on CAFM system.
• To assist and work closely with Security department to monitor building access.
• Work closely with relevant internal departments and staff to support open days, tours and other events.
• To carry out any other administrative duties as and when required.

What you will bring to the role

• Friendly & approachable, with the ability to develop good relationships with key stakeholders.
• High level of discretion and confidentiality.
• Previous administration/operations experience essential.
• Demonstrable experience acting in either a reception or concierge capacity, dealing with high-profile individuals/clients/customers from various backgrounds and cultures.
• Ability to multitask and keep calm under pressure.
• Confident and effective communicator.
• Proactive and able to work independently.
• Team player who is enthusiastic and positive.
• Excellent IT skills (Microsoft Office, Teamworks, etc).

What we can offer you

• 25 days annual leave
• Pension Contribution (Perm & FT Employees 5%)
• Private Health Insurance through Vitality
• Life Assurance (4 x base salary)

Our commitment to Equality, Diversity and Inclusion

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.