Digital Communications Officer in London

DEPARTMENT: Chelsea FC Foundation

LOCATION: Stamford Bridge / Cobham when required

CONTRACT: Permanent (35 hours - evening and weekend work when required. For example, evening community sessions or matchday support. On average 1x evening/weekend activity per month with TOIL)

JOB FUNCTION: Supporting the delivery of Chelsea FC Foundation’s communications strategy, by coordinating a variety of compelling internal and external digital communications activity, in relation to Chelsea FC Foundation.

MAIN RESPONSIBILITIES:

• Leading on the creation of high-quality written communications, including website copy, which highlight the impact of Chelsea FC Foundation’s work across internal and external channels.
• Maintaining internal and external channels, such as website and newsletters, ensuring copy remains up-to-date and aligned with Chelsea FC Foundation’s strategic objectives.
• Developing engaging digital communications activity including social media copy and assets to be utilised across Chelsea FC Foundation’s channels.
• Overseeing the planning, creation, and delivery of Chelsea FC Foundation’s digital communications assets, ensuring alignment with brand guidelines and consistency across all initiatives.
• Maintaining Chelsea FC Foundation’s suite of digital communications assets such as imagery.
• Supporting all Chelsea FC Foundation departments through impact-based digital communications activity.
• Carrying out general administrative and research duties related to communications activity including detailed communications plans.
• To attend internal and external meetings as appropriate, creating strong relationships with key departments and stakeholders.

PERSON SPECIFICATION:

Experience / Skills Must haves:

• Proven digital communications experience, preferably within the sports and/or charity industry.
• Relevant digital communications experience including website maintenance and working with CMS and additional software such as Adobe and Canva.
• A natural storyteller with a particular passion for football and sport’s role within the community.
• Outstanding written and verbal communication skills.
• Proven track record of working to tight deadlines and demonstrate strong copywriting, proof reading and researching skills.
• Able to work alongside internal and external stakeholders and manage expectations.
• Experience of working with talent and adhering to high professional standards when doing so.
• Can think quickly and be decisive in high pressure situations, delivering to deadlines.
• Able to deal with sensitive situations tactfully and maintain confidentiality at all times.
• Very strong attention to detail.
• IT self-sufficiency and fluent in Word, Excel, PowerPoint and Outlook essential.

To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others.

To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.

To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels.

To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead.

To report any misconduct or suspected misconduct to the HR Department.

Our commitment to Equality, Diversity and Inclusion: At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.