At a Glance
- Tasks: Lead product improvements and ensure our digital platforms are user-friendly and reliable.
- Company: Join Chelsea FC, a dynamic team at the heart of sports innovation.
- Benefits: Enjoy 25 days annual leave, private healthcare, and free lunches at Stamford Bridge.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on user experience while working in a vibrant sports environment.
- Qualifications: 1-3 years in product management, strong communication skills, and a passion for tech.
The predicted salary is between 28800 - 43200 £ per year.
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Job Information
JOB TITLE: Junior Digital Product Manager
DEPARTMENT: Marketing
DIRECT REPORTS: No
LOCATION: Stamford Bridge
CONTRACT: Permanent, Full time
JOB FUNCTION: We’re looking for a proactive and detail-oriented Junior Product Manager to lead our Business as Usual (BAU) stream, focusing on bug fixes, stability improvements, and incremental enhancements across our web and app platforms. This is a critical role that ensures our digital products remain reliable, performant, and user-friendly.
You will be a proactive problem solver, a confident communicator between technical and non-technical teams and have a good eye for detail as well as the ability to see the bigger picture.
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
Responsibilities
- Own and maintain the BAU product backlog, ensuring issues are well-defined, prioritised, and aligned with business goals.
- Work closely with engineering, QA, and support teams to triage bugs, monitor stability, and drive resolution of technical issues.
- Manage the BAU budget, ensuring efficient allocation of resources and tracking spend against forecasts.
- Liaise with internal stakeholders to gather feedback, understand pain points, and communicate progress on fixes and improvements.
- Use analytics and user feedback to identify recurring issues and opportunities for stability enhancements.
- Champion continuous improvement in how BAU work is scoped, prioritised, and delivered.
- Triaging fan support and user feedback for the website as a source of new ideas.
- Assess competitor products and make improvement recommendations.
- Be involved in every stage of the product development process: discovery workshops, gathering requirements, developing feature ideas, writing user stories/development tickets, supporting Agile ceremonies and carrying out user acceptance testing.
- Participate in the day-to-day delivery of the product roadmap & backlog.
- Engage with our development agency daily to troubleshoot issues and track progress.
- Take part in acceptance testing to ensure UX and overall build quality are to exemplary standard before any release.
- Build, track and report on optimisation initiatives (e.g. A/B testing)
- Contribute to the product strategy through definition and clear articulation of business and user requirements.
Qualifications
- 1-3 years’ experience in a product or project management role, ideally within a digital or tech environment.
- Strong organisational skills with the ability to manage multiple priorities.
- Familiarity with agile methodologies and tools like Jira
- Comfortable working with technical teams and understanding basic web/app architecture.
- An understanding of digital standards and best practices including technical/content SEO and accessibility
- Experience balancing multiple priorities and dealing with ambiguity
- Excellent communication and stakeholder management skills.
- A proactive mindset with a passion for improving user experience through stability and reliability.
- Excellent interpersonal and communication skills
- Self-motivated and able to work autonomously
- Commitment to high standards and attention to detail
- Ability to multitask under time constraints and not compromise quality
Benefits
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon‑Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Seniority level
Not Applicable
Junior Digital Product Manager employer: Chelsea Football Club
At Chelsea FC, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Junior Digital Product Manager, you'll benefit from generous annual leave, private healthcare, and a supportive environment that prioritises employee well-being and growth. Located at Stamford Bridge, you will enjoy unique perks such as free staff lunches and discounts on club products, all while contributing to a team that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Digital Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Chelsea Football Club!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Chelsea Football Club would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Chelsea Football Club through your school's career services!
We think you need these skills to ace Junior Digital Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Junior Digital Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Junior Digital Product Manager position at Chelsea Football Club. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Chelsea Football Club
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
