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- Tasks: Lead the club's commercial data strategy and manage a multidisciplinary data team.
- Company: Join Chelsea Football Club, a prestigious name in sports with a commitment to innovation.
- Benefits: Enjoy 25 days annual leave, private health insurance, and a pension contribution.
- Why this job: Be at the forefront of data-driven decision-making in a dynamic sports environment.
- Qualifications: Strong experience in data architecture, cloud environments, and stakeholder management required.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Join to apply for the Head of Business Data (12-month FTC) role at Chelsea Football Club
Join to apply for the Head of Business Data (12-month FTC) role at Chelsea Football Club
Brief Description
Brief Description
JOB TITLE: Head of Business Data (12 Month FTC)
LOCATION: Stamford Bridge
Closing date: 28th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
The Opportunity
We’re seeking a Head of Business Data on a 12-month fixed-term contract to lead the club’s commercial data strategy. This pivotal role involves managing a multidisciplinary data team spanning engineering and analytics. You\’ll be responsible for overseeing the end-to-end fan data lifecycle — from data acquisition through third-party sources to activation within our digital and physical environments.
You’ll drive the development of a centralised data platform, optimize our Customer Data Platform (Twilio Segment), implement advanced data models, and collaborate closely with executive and senior leadership to embed data-driven thinking across all commercial departments.
Key Responsibilities
- Implement the existing comprehensive fan data strategy aligned with the club’s commercial objectives.
- Lead and evolve our centralised data platform in Google Cloud Platform (GCP), integrating data from merchandise, ticketing, digital channels, and more — both batch and real-time.
- Manage and expand our Customer Data Platform (Twilio Segment), ensuring seamless integrations with internal systems to enable enhanced fan personalisation.
- Oversee data governance and compliance frameworks, including consent management and vendor data handling.
- Champion reporting and insights delivery, standardising KPIs across the club via Power BI and Omni, and driving an internal data education programme.
- Partner with the Executive and Senior Leadership Teams to define and align data roadmaps with broader commercial goals.
- Deploy predictive analytics and machine learning models, such as Customer Lifetime Value (CLV) and propensity scoring, and operationalise them across club systems.
- Lead and develop a high-performing team of data scientists, engineers, and analysts, fostering a culture of innovation, learning, and accountability.
What You Will Bring To The Role
- Strong experience in data platform architecture and engineering, with hands-on expertise in cloud-based environments (preferably GCP).
- Proven track record of leading large-scale dashboarding, reporting, and integration projects.
- Deep understanding of data governance, consent management, and PII handling.
- Experience with:
- SQL, Python
- Power BI (or equivalent BI tools such as Looker, Tableau, Omni)
- dbt, Airflow, Docker (preferred)
- Twilio Segment (or other CDPs such as mParticle, Salesforce Data Cloud)
What We Can Offer You
- 25 days annual leave
- Pension Contribution (Perm & FT Employees 5%)
- Private Health Insurance through Vitality
- Life Assurance (4 x base salary)
Our commitment to Equality, Diversity and Inclusion
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club
Seniority level
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Seniority level
Director
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Contract
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Job function
Consulting, Information Technology, and Sales
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Head of Business Data (12-month FTC) employer: Chelsea Football Club
Contact Detail:
Chelsea Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Data (12-month FTC)
✨Tip Number 1
Familiarise yourself with Chelsea FC's current data strategies and initiatives. Understanding their existing fan data strategy will help you articulate how your experience aligns with their goals during discussions.
✨Tip Number 2
Network with professionals in the sports data industry, especially those who have worked with football clubs or similar organisations. Engaging with them can provide insights into the role and may lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented data governance and compliance frameworks in previous roles. This will demonstrate your capability to handle sensitive data effectively, which is crucial for this position.
✨Tip Number 4
Showcase your leadership skills by highlighting past experiences where you've successfully led multidisciplinary teams. Emphasising your ability to foster a culture of innovation and accountability will resonate well with the hiring team.
We think you need these skills to ace Head of Business Data (12-month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data platform architecture, engineering, and management. Use specific examples that demonstrate your expertise in cloud-based environments, particularly Google Cloud Platform (GCP), and your ability to lead multidisciplinary teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and how it can drive commercial success. Mention your understanding of the role's responsibilities, such as overseeing the fan data lifecycle and implementing advanced data models, and explain how your skills align with these needs.
Showcase Technical Skills: Clearly list your technical skills relevant to the position, such as SQL, Python, Power BI, and experience with Customer Data Platforms like Twilio Segment. Provide examples of projects where you successfully utilised these skills to achieve business objectives.
Highlight Stakeholder Management Experience: Demonstrate your exceptional stakeholder management and communication skills by providing examples of how you've translated complex data topics into actionable business insights. This will show your ability to collaborate with executive and senior leadership effectively.
How to prepare for a job interview at Chelsea Football Club
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the Head of Business Data role. Familiarise yourself with the key responsibilities, such as managing the data team and overseeing the fan data lifecycle. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with cloud-based environments, particularly Google Cloud Platform. Highlight your proficiency in SQL, Python, and any relevant BI tools like Power BI. Providing specific examples of past projects can demonstrate your expertise effectively.
✨Emphasise Stakeholder Management
Given the collaborative nature of this role, it's crucial to showcase your exceptional stakeholder management skills. Prepare examples of how you've successfully communicated complex data topics to non-technical stakeholders, ensuring they understand the business impact.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about challenges you've faced in previous roles related to data governance or analytics, and be ready to discuss how you approached these situations and the outcomes.
