Events & Sales Executive

DEPARTMENT: Venues and Hospitality – Conference & Events

LOCATION: Stamford Bridge

CONTRACT: Permanent, 35 hours 5 of 7 days

Chelsea FC:

One of the world’s most iconic football clubs, renowned for its winning legacy, global fanbase, and relentless pursuit of excellence both on and off the pitch. With a culture rooted in ambition, innovation, and teamwork, Chelsea offers a dynamic environment where bold ideas are welcomed, and careers are built. From our state-of-the-art facilities at Stamford Bridge and Cobham to our cutting-edge commercial and digital operations, every role at Chelsea is part of a bigger mission: to inspire, lead, and shape the future of football.

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

Job Function:

To coordinate events held at Stamford Bridge and manage small event bookings and internal enquiries

You’ll be: (Responsibilities)

• Coordinating, event management and delivering events.
• Reactive to incoming sales enquiries, building proposals, hosted site visits and contracting events.
• Managing all legal documentation (RAMS, health and safety, safeguarding).
• Account managing and building relations with clients; club partners including event contractual rights and support internal events/Club & special events and CFC Foundation events.
• Managing all event costs and pricing. Ensure deposits and event payments are made and any debts are chased in a timely manner.
• Leading on site appointments with Clients/Operations/Suppliers when required.
• Ensuring Dynamics/CRM is being used correctly and inputting accurate records. Keeping an up-to-date knowledge of club facilities & event spaces, ensuring up to date room availability and capacities are shared with team and CRM diary.
• Driving and maximising revenue at every opportunity by suggestive selling and upselling.
• Offering ad-hoc Match Day operational support to the Club Chelsea Hospitality team
• Maintaining high customer satisfaction levels as measured by customer feedback minimisation of customer complaints
• Providing accuracy BEOs and CRM input
• Maintaining minimum of 28% profit conversion on Food and Beverage
• Reaching all inbound sales KPI’s
• Keeping the debts to minimum

You’ll have: (Experience & Qualifications)

Experience:

• Commercial awareness with attention to yielding of business and maximising profit
• Confident in customer facing situations – with personnel of all levels
• Ability to inspire customer trust and confidence
• The ability to think fast and to deliver solutions to customer requirements
• Flexibility to work evenings and weekends where required
• Excellent attention to detail
• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Business Development